(no subject)

[inahandbasket]

Oooh, I finally have a good one for you all today!
for the past 6 months I've been working at a small company with relatively savvy users, so the stupidity I ran into at previous positions is a thing of the past.

Today i get a call from one of my users who's working at home over her broadband connection on VPN for the first time (new laptop).
Suddenly her laptop turns off, and she can't get it to turn back on, so she calls me.

Me: well make sure the powercord is still plugged in, maybe it fell out.
User: Oh yes, the modem has lights and everything, but my laptop won't turn on!
Me: ok, so your modem has power, how about the laptop power cord?
User: Oh, the laptop needs power too?

*headdesk*

Comments

[valiskeogh.livejournal.com]

it's one of the newer laptops that runs on luuuuv

[lions-tambua.livejournal.com]

No. Laptops run on WATER. just throw it into the bath-tube >:)

[pfloyd.livejournal.com]

Sort of reminds me of a story a friend of mine related to me as he was working customer support for a now-defunct company.

This woman's laptop was locked up. My friend told her to unplug the power, remove the battery, wait ten minutes, put the battery back in, plug the power back in, and turn it on, and it should be fine.
Ten minutes later, she called up, saying that she unplugged the power, waited ten minutes, then plugged it back in and it's still locked up. Upon being asked if she had taken out the battery as well, she replied, "What do you mean when you say 'battery?'"

*headsmack*