A Tip For Self-Important New Employees

[fragbert.livejournal.com]

Dear New Sales Drone,

Constantly repeating (A) your totally insignificant job title and (B) "my time is very valuable" is not the proper response to "You've called the wrong help desk."

On the other hand, thanks for the after-call laughter, and we all send our hearty congratulations for making the list of "Employees That We Don't Really Give A Shit About" -- on your first call!

Comments

[the-s-guy.livejournal.com]

I love those! The opportunity to deflate yet another pompous little ego with a simple "Your time is worthless!" is one of the perks of the job, yes?

Oh, the possible answers!
"So why are you wasting it?"
"That's an interesting assumption."
"Aw, did your mom tell you that?"
"And you would be who, exactly?"
"Please hold."
"Oh! Well, let me transfer you to our 'valuable' line!" *click*

[lions-tambua.livejournal.com]

*ROFL*
Love all of them :))
thanks *G*
----------
what about: "then you should call the correct line at the first try. then you would waste less time. but if you insist, you can tell ME your problem, i'll transfer you to the correct line, explain them what you've told me and then they'll ask you the rest of the informations they might need. but that would take about 3x more time than when you explain them your problem directly. you can also tell me your problem, hang up, i'll give this information to my co-workers in the correct line and they can call you back for further informations and to make a date for the tech.
Also possible would be that you write me an MAIL with your problem which i'll forward to the correct line and they will call you back then.
If you want ME to help you now, you can tell me your problem, i'll open an service call for you and get it canceled by my Call_Controller, then i'll call you back in a few hours to tell you that i cant write the call and that you have to call the other hotline to get help.
.... *insert any more blabla here*......
(looks at the clock, 5 minutes. his time cant be THAT valueable) *G*

[lions-tambua.livejournal.com]

my answer would maybe be something like, "if your time is so valueable, you might hire an system-administrator. for about 4000 euro per month, you can get an quite good one already. if your time is so valueable, this is surely just an small percentage of the money you loose when calling yourself."
they mostly wouldnt know if you want to muck, or if you respect them *G*

[redqueenmeg.livejournal.com]

Ugh. Like the doctors who would call us at Dell and tell us that they were billing us for the time they spent on hold. Whatever. Yeah, and I'm billing you next time I have to wait for you at your office, dumbass. Waiting is part of life. Get over yourselves!