Office locking up when printing.
May. 5th, 2003 03:53 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
poprockgrrl.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryHere's the scenario.
User running Office 97 (why!) and W2K pro. When she tries to print word docs that were attachments out of email (netscape mail), it locks up and she can't print. When you reboot it works fine for 1 or 2 times, then it starts locking up again.
I would say we need to upgrade her to office 2k except she's getting a new PC in a month so I know they won't go for that.
Any suggestions on how to help her?
User running Office 97 (why!) and W2K pro. When she tries to print word docs that were attachments out of email (netscape mail), it locks up and she can't print. When you reboot it works fine for 1 or 2 times, then it starts locking up again.
I would say we need to upgrade her to office 2k except she's getting a new PC in a month so I know they won't go for that.
Any suggestions on how to help her?
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