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May. 4th, 2003 02:50 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
goneinsane.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryAlright everyone! Thanks for helping me out. I got the ethernet card in ;). I feel special.
If I need anymore help with installing my net (SBC Yahoo! DSL.) I'll come to you guys, if you can all help me?
If I need anymore help with installing my net (SBC Yahoo! DSL.) I'll come to you guys, if you can all help me?
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no subject
Date: 2003-05-04 06:39 pm (UTC)And before calling tech support:
1) Power cycle the modem (and router if you have one) be unplugging and leaving out the power cable and pressing the power button to off for at least 30 seconds.
2) Disconnect any routers/hubs.
3) Skip using the god aweful Connection Manager, because all it really does it use Enternet300 or your XP's connection software anyway. For XP, go to Start, Control Panel, Network and Internet Connections, Network Connections and you should see a Broadband Catagory. Connect using that if Connection Manager gives you a TCP/IP error. For Windows2000 and below, Start, Programs, Effiecent Networks, Enternet300, Enternet300. Run the profile from there and make a new one if it doesn't work.
All else fails, give us a call. We're 24/7 and if you call in the wee hours of the night, maybe you'll get me. Our service seems to work fine for a small amount of people, but most seem to have quite a bit of problems, so careful.
Also, we cannot help with anything except: not being able to login or browse, slow browse, email problems with your @sbcglobal.net account, and a handful of smaller questions related directly to your connection. We cannot help with computer problems or with Yahoo.com, including the Messenger.
no subject
Date: 2003-05-05 05:44 pm (UTC)no subject
Date: 2003-06-07 04:46 pm (UTC)Please read this:
http://www.livejournal.com/community/geeks/542379.html
And this:
http://www.livejournal.com/community/geeks/543472.html
And tell me if it could in any way shape or form be POSSIBLY related to her DSL. I know i'm grasping for straws here. It started working then quit working again all by itself.