*headdesk*
Sep. 15th, 2005 09:20 amWow. I don't so much as do techs upport anymore, but I do financial aid for online students for a certain school. Usually these's students have excuses of computer issues for why they haven't logged their lazy asses into class. Most of them decide to ramble so they tell me whats wrong eith their computer. So inevitably I tell them hoe to fix it because i have no call time or other stats to worry about other than getting back from breaks and lunch on time. But yesterday I had a student who was so stupid, that I seriously to this point do not understand how he even got into high school, much less college. Student is from the New Orleans area. Now before you go off on how i shouldn't pick on those poor people, just read.
Stu: I can't log into classes.
Me: did you try going to blah website and logging in from there?
Stu: no.
Me: Well thats probably why. Go ahead and try it right now and lets see if it works.
Stu: I can't.
Me: *braces for the I'm in my car speech*
Stu: My computer won't turn on.
Me: *goes into tech mode* Is you're computer plugged in?
Stu: I think so.
Me: Well let's double check.
Stu: I can't
Me: Why?
Stu: Its downstairs.
Me: *headdesk* Then go downstairs. If you can't take the phone with you, I can wait.
Stu: I can't go downstairs.
Me: . . . Why not?
Stu: It's still flooded.
Me: . . . Flooded? You're in Louisiana, aren't you?
Stu: Yup.
Me: Why didn't you say so in the first place?
Stu: I thought you could fix it. *pause* I'm calling from a cell phone!
Me: Well thats great. Hold please while I transfer you to the disaster department.
On the up side, we really do have a make-shift disaster department to handle everything from the students affected by Hurricane Katrina. The down side, this particular student will probably still attend our school, which means there's a chance that in the future, I may have to speak with him again.
Stu: I can't log into classes.
Me: did you try going to blah website and logging in from there?
Stu: no.
Me: Well thats probably why. Go ahead and try it right now and lets see if it works.
Stu: I can't.
Me: *braces for the I'm in my car speech*
Stu: My computer won't turn on.
Me: *goes into tech mode* Is you're computer plugged in?
Stu: I think so.
Me: Well let's double check.
Stu: I can't
Me: Why?
Stu: Its downstairs.
Me: *headdesk* Then go downstairs. If you can't take the phone with you, I can wait.
Stu: I can't go downstairs.
Me: . . . Why not?
Stu: It's still flooded.
Me: . . . Flooded? You're in Louisiana, aren't you?
Stu: Yup.
Me: Why didn't you say so in the first place?
Stu: I thought you could fix it. *pause* I'm calling from a cell phone!
Me: Well thats great. Hold please while I transfer you to the disaster department.
On the up side, we really do have a make-shift disaster department to handle everything from the students affected by Hurricane Katrina. The down side, this particular student will probably still attend our school, which means there's a chance that in the future, I may have to speak with him again.
no subject
Date: 2005-09-15 04:37 pm (UTC)no subject
Date: 2005-09-15 04:43 pm (UTC)no subject
Date: 2005-09-15 04:42 pm (UTC)Calling from a cell phone means...what?
And what were you supposed to do from the call - unflood the house?
::slams head into desk::
I weep for the future.
no subject
Date: 2005-09-15 04:50 pm (UTC)no subject
Date: 2005-09-15 04:50 pm (UTC)no subject
Date: 2005-09-15 04:51 pm (UTC)no subject
Date: 2005-09-15 05:08 pm (UTC)no subject
Date: 2005-09-15 05:09 pm (UTC)no subject
Date: 2005-09-15 05:33 pm (UTC)Just credit
no subject
Date: 2005-09-15 05:36 pm (UTC)no subject
Date: 2005-09-15 04:57 pm (UTC)no subject
Date: 2005-09-15 05:08 pm (UTC)no subject
Date: 2005-09-15 05:36 pm (UTC)I'd be flattered by the fact that they think we have these god-like powers if they weren't so f-ing stupid about it..!
no subject
Date: 2005-09-15 06:18 pm (UTC)no subject
Date: 2005-09-15 05:26 pm (UTC)no subject
Date: 2005-09-15 05:43 pm (UTC)no subject
Date: 2005-09-15 06:31 pm (UTC)no subject
Date: 2005-09-15 07:57 pm (UTC)no subject
Date: 2005-09-16 02:55 am (UTC)no subject
Date: 2005-09-15 08:18 pm (UTC)So what happened while I was out of town?
Well, not much, except your dog died.
Oh! How did he die?
In the fire.
What fire?
The one that burned down your house.
Oh my god - how did it start?
The candles from the funeral in the living room.
...etc.
These are the kind of stories that cause me to yell "Start at the beginning! Go to the end, and then stop!"