*headdesk*

Sep. 15th, 2005 09:20 am
[identity profile] ladynisa.livejournal.com posting in [community profile] techrecovery
Wow. I don't so much as do techs upport anymore, but I do financial aid for online students for a certain school. Usually these's students have excuses of computer issues for why they haven't logged their lazy asses into class. Most of them decide to ramble so they tell me whats wrong eith their computer. So inevitably I tell them hoe to fix it because i have no call time or other stats to worry about other than getting back from breaks and lunch on time. But yesterday I had a student who was so stupid, that I seriously to this point do not understand how he even got into high school, much less college. Student is from the New Orleans area. Now before you go off on how i shouldn't pick on those poor people, just read.

Stu: I can't log into classes.
Me: did you try going to blah website and logging in from there?
Stu: no.
Me: Well thats probably why. Go ahead and try it right now and lets see if it works.
Stu: I can't.
Me: *braces for the I'm in my car speech*
Stu: My computer won't turn on.
Me: *goes into tech mode* Is you're computer plugged in?
Stu: I think so.
Me: Well let's double check.
Stu: I can't
Me: Why?
Stu: Its downstairs.
Me: *headdesk* Then go downstairs. If you can't take the phone with you, I can wait.
Stu: I can't go downstairs.
Me: . . . Why not?
Stu: It's still flooded.
Me: . . . Flooded? You're in Louisiana, aren't you?
Stu: Yup.
Me: Why didn't you say so in the first place?
Stu: I thought you could fix it. *pause* I'm calling from a cell phone!
Me: Well thats great. Hold please while I transfer you to the disaster department.

On the up side, we really do have a make-shift disaster department to handle everything from the students affected by Hurricane Katrina. The down side, this particular student will probably still attend our school, which means there's a chance that in the future, I may have to speak with him again.

Date: 2005-09-15 04:37 pm (UTC)
From: [identity profile] tanuki-green.livejournal.com
OH! The STUPID! IT BURNS!!! IT BURNS!!!!

Date: 2005-09-15 04:42 pm (UTC)
From: [identity profile] prozacnation.livejournal.com
I thought you could fix it. *pause* I'm calling from a cell phone!

Calling from a cell phone means...what?

And what were you supposed to do from the call - unflood the house?

::slams head into desk::

I weep for the future.

Date: 2005-09-15 04:50 pm (UTC)
From: [identity profile] firewallender.livejournal.com
Holy crap, I love your icon. May I use it?

Date: 2005-09-15 05:08 pm (UTC)
From: [identity profile] firewallender.livejournal.com
Actually... it's [livejournal.com profile] cdenise's Princess Leia "WTF?" one. :-)

Date: 2005-09-15 05:33 pm (UTC)
From: [identity profile] prozacnation.livejournal.com
Absolutely! :D

Just credit [livejournal.com profile] everlyn

Date: 2005-09-15 05:36 pm (UTC)
From: [identity profile] firewallender.livejournal.com
Done and done! THANKS!! :-)

Date: 2005-09-15 04:57 pm (UTC)
From: [identity profile] cirobi.livejournal.com
wow... that's more kinds of stupid than i can fathom at the moment. *boggles* cuz yea... administration/tech support can drain flood waters *rolls eyes*

Date: 2005-09-15 05:36 pm (UTC)
From: [identity profile] klytus.livejournal.com
Indeed! Wave the magic-tech-wand (TM) and not only make the water go away, but make the computer dry AND restore all connections!

I'd be flattered by the fact that they think we have these god-like powers if they weren't so f-ing stupid about it..!

Date: 2005-09-15 06:18 pm (UTC)
From: [identity profile] cirobi.livejournal.com
so us techs really are superpeople?! *gasp* i want my power to fly or stretch. ooo, stretching abilities would be great for doing cable management.

Date: 2005-09-15 05:26 pm (UTC)
shirenomad: (insanity)
From: [personal profile] shirenomad
That takes the old blackout legend to a whole new level. (On the plus side, his computer is almost certainly a lost cause...)

Date: 2005-09-15 05:43 pm (UTC)
jecook: (Default)
From: [personal profile] jecook
love the icon. ::snicker::

Date: 2005-09-15 06:31 pm (UTC)
From: [identity profile] frit.livejournal.com
HAHA OMG That was the funniest thing I've read in a while. hee!

Date: 2005-09-15 07:57 pm (UTC)
From: [identity profile] dk.livejournal.com
good ol' UoP, i'm guessing?

Date: 2005-09-15 08:18 pm (UTC)
From: [identity profile] guinevere33.livejournal.com
Reminds me of that shaggy dog story:

So what happened while I was out of town?
Well, not much, except your dog died.
Oh! How did he die?
In the fire.
What fire?
The one that burned down your house.
Oh my god - how did it start?
The candles from the funeral in the living room.
...etc.

These are the kind of stories that cause me to yell "Start at the beginning! Go to the end, and then stop!"

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