(no subject)

[ex-deliveryboy.livejournal.com]

Dear valued customer,

you waited 10 minutes on hold, during this time, you could have had your id number, username, ANYTHING ready so I can search for your account. Thank you for wasting these ever so precious minutes out of both our lives.


Signed,

me




Also, just got this message from one of my reps:

so this customer calls and is pissed off because he cant see webpages. i ask how he connects to the net. He explaines one of his neighbors has an unsecured wifi and he steals the connection. He wants to know why he cant see webpages. This cust is a dialup client. I advised to dial up. cust can now see webpages. Advised i have no control over his stolen wifi connection

This guy is now our new favorite customer

Comments

[abstrak-tokatl.livejournal.com]

don't you just love it when you get that asshole who wasted your prescious ten minutes forever killing the monthly bonus, and the next guy starts complaining about how they waited 9 minutes?

[110billion.livejournal.com]

Hahaha.
"If everyone stopped whinging about the queues for so long at the start of every call, we wouldn't have such a long queue. STFU."

[the-s-guy.livejournal.com]

Aw, opportunity missed here. "We can help you with the dialup connection, but you'll have to talk to your neighbour about the wireless."

[sigurther.livejournal.com]

Your stories were kinda amusing, but DAAAMN, that icon's waaaay messsed up. ;) I love it! (allergic to the furry bastards)

[ex-deliveryboy.livejournal.com]

thanks :)