Where's my brick?

[lordstorm.livejournal.com]

Dear impatient, offensive bitch,

Technical Support is here to solve problems, not as your personal data monkey. If you can't remember the username, login realm, finance reference or even your bloody postcode! so I can look up your account, kindly do not abuse myself or my company on our lax customer service skills. I am not CS: I am a corporate helpdesk. I solve technical problems, not exacerbate yours. And certainly do not - once I've decided to walk to the other side of the building, down two storeys, simply to find your Accounts Manager because I don't have a finance reference - simply hang up out of impatience, and then proceed to abuse the next unfortunate corporate helpdesk rep for my tardy attitude.

Do us a favour. Learn some of your details, and call the right department. Don't ever contact us again.

Fuck you very much,
LS.

Comments

[geekgrrl-ca.livejournal.com]

I wonder if you can complain to HR about these people. I know if my coworkers treated me like that I'd be filing a complaint.

[taleya.livejournal.com]

*hands over ski mask and Screwdriver Of Persuasion(tm)*

I'll be your alibi.

[usekh.livejournal.com]

You travel halfway around the world and find exactly the same things :)

[redqueenmeg.livejournal.com]

Not if that company is anything like mine. I identified with every detail of this post. heh.

[infy.livejournal.com]

You're too nice, I would have told her that she will need to discover that information on her own by contacting her Accounts Manager or whomever handles the information she needs.

[greylady.livejournal.com]

Why use the Screwdriver Of Persuasion(tm) when you have the option of the Bull-whip of Cluedom(tm)?

Although the offer of the alibi is good. :)

[lordstorm.livejournal.com]

Yeah, go figure: Melbourne or London, the customers still expect God and whinge when they get a blue-haired Jesus instead. *wrg smile*

[lordstorm.livejournal.com]

Because the server room was never equipped with a bullwhip in the everyday way of things. :)

However, a 3 foot long Philips-head, originally pinched from one of the server toolkits and usually stashed in our Network Rep area, and waved in a certain fashion at clueless phonebitches, earned its moniker time and again. *thinks back and grins to self*

[cirobi.livejournal.com]

hehe. we had a professor call the dean's office to ask for his social security number because he forgot it and couldn't remember where his card was. -_-

[reynardo.livejournal.com]

I give you 5 seconds to remember why it was you hated doing tech supp...

Oh. too late.

[trayce.livejournal.com]

And I had no idea you were IN london! =) *waves*

[lordstorm.livejournal.com]

Hihi! Heh, I had no idea you read this community. :)

Yup, left Australia in May, backpacked around western Europe for a bit, and arrived just in time for the bombings here. Found a place to live and was lucky enough to find full-time work, yay.

I'd been talking about leaving Australia for six months prior to my departure. ;P *inclines head to own lj*

How've you been anyway? Been ages since we last saw each other.

[trayce.livejournal.com]

I... seem to not have you on my FL anymore! I dunno why...

I've only just started reading here, its like the old days on atsr, which was nice =)