Where's my brick?
Sep. 14th, 2005 12:58 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
lordstorm.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryDear impatient, offensive bitch,
Technical Support is here to solve problems, not as your personal data monkey. If you can't remember the username, login realm, finance reference or even your bloody postcode! so I can look up your account, kindly do not abuse myself or my company on our lax customer service skills. I am not CS: I am a corporate helpdesk. I solve technical problems, not exacerbate yours. And certainly do not - once I've decided to walk to the other side of the building, down two storeys, simply to find your Accounts Manager because I don't have a finance reference - simply hang up out of impatience, and then proceed to abuse the next unfortunate corporate helpdesk rep for my tardy attitude.
Do us a favour. Learn some of your details, and call the right department. Don't ever contact us again.
Fuck you very much,
LS.
Technical Support is here to solve problems, not as your personal data monkey. If you can't remember the username, login realm, finance reference or even your bloody postcode! so I can look up your account, kindly do not abuse myself or my company on our lax customer service skills. I am not CS: I am a corporate helpdesk. I solve technical problems, not exacerbate yours. And certainly do not - once I've decided to walk to the other side of the building, down two storeys, simply to find your Accounts Manager because I don't have a finance reference - simply hang up out of impatience, and then proceed to abuse the next unfortunate corporate helpdesk rep for my tardy attitude.
Do us a favour. Learn some of your details, and call the right department. Don't ever contact us again.
Fuck you very much,
LS.
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