By not being a complete and total idiot...

[redqueenmeg.livejournal.com]

Another past call...

HIM: I need my voicemail password reset.

ME: OK, can I have your employee number, please?

HIM: How would I know what that is?

ME: (thinking:) By not being a total and complete moron?

(more talking)

ME: (finishing ticket) Are there any other phone numbers you can be reached at?

HIM: I don't understand the question.

ME: ?

Comments

[klytus.livejournal.com]

Ah. This (http://www.brunching.com/idiotsandwich.html) guy is back.

[darkblade1.livejournal.com]

*head desk*

How do you function in society...

GEEZ!

[the-s-guy.livejournal.com]

I like to refer these people to their supervisor, manager etc. If there's something they should know in order to be able to function at their job, and they don't, it's manager time. Either the local boss slowly comes to realise that this person is a waste of space, or if they're as bad as the employee then both of them will continue to annoy each other for a long time to come.

And that's just karma :)

[redqueenmeg.livejournal.com]

Oh, I wish I could do that, but if the QA people were listening on that call, I'd be soooo fired.