[identity profile] adriannevandal.livejournal.com posting in [community profile] techrecovery
To prove that a company was charging you?

Hey, I don't post here very often but this one I've been meaning to share...

This is a new one...

This man writes in, sometime in the last 2 weeks. In order to PROVE that the company I work for is charging his credit card, he sent us a VIDEO (yes, you read that right) of him logging into his bank account online and pulling up the charges from our company...

Only one problem... The web site he logged into doesn't list his credit card number and he didn't give us anything we could use to look up the account he supposedly has with us...

All that effort wasted...

A couple of guys in my department wanted to write him back requesting the customer send us a new video of the customer himself standing outside his bank (so that the name of the bank was clearly visible) while holding up his credit card, as proof that he actually uses that bank.
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