[identity profile] lil-pink-pixie.livejournal.com posting in [community profile] techrecovery
HI, I work for a cable company and take technical support calls.

L- terrific me

WLC-weird lady customer

L- technical support this is laura I can help you?

WLC- I taught I was being transfered with a technician?

L- I am a technician, what can I help you with?

WLC- How is that possible? Did you sleep with the owner to get that job?

L-excuse me?

WLC- That is man's job! you should be at home cleaning, baking ect.

L-SPEECHLESS

WLC- rambled on for 7 minutes with out letting me get a word in about how back in her day this would of never happened. She said that this is the reason the divorce rate is so high because we dont listen to our men anymore!she said a bunch of other stupid things ..... finally I got a word in.

L- so Mrs. what was your call about today?

WLC- I don't have a picture on my tv.

L- Is your TV on?

WLC- I hear her walk over to the tv and turn it on, she says OH!AND HANGS UP ON ME!

Date: 2005-08-24 10:22 pm (UTC)
From: [identity profile] dr-atheist.livejournal.com
http://www.queenofwands.net/d/20040324.html

Date: 2005-08-25 04:59 am (UTC)
From: [identity profile] bekscilla.livejournal.com
I have that on the wall at work, and at home - classic comic!

Date: 2005-08-24 10:23 pm (UTC)
From: [identity profile] dukesnorre.livejournal.com
Haha! How do these people not die of starvation or sheer stupidity? :D
(Of course, we're all happy that they survive, so that we may laugh at them.)

Date: 2005-08-24 10:55 pm (UTC)
From: [identity profile] pleaseremove.livejournal.com
sod waiting for them to starve...shoot them now

Date: 2005-08-25 01:26 am (UTC)
From: [identity profile] frit.livejournal.com
HA! That icon is awesome!

You know, sad as it is, I am not surprised by this. I know people where I work that have encountered people, usually men, who refuse to troubleshoot with a female agent. :\

Date: 2005-08-25 11:54 am (UTC)
ext_8716: (Default)
From: [identity profile] trixtah.livejournal.com
Yep, been on the receiving end of that one.

The classic one was when I was trying to help some idiot with his poxy Outlook rules, and he insisted that a) it couldn't POSSIBLY be his rules that were causing the problem, and b) he needed to speak to someone else (male was most definitely the implication) for a "second opinion". Do I need to mention this guy was a lawyer?

So, I passed him onto my (older, male) colleague sitting next to me, who, unprompted and after about five minutes of patient conversation said, "That sounds like an error with your rules. Let me pass you back to our lead Outlook/Exchange tech, who can explain how that works and how to get rid of them". Sure enough, the call was returned to yours truly and I talked the very chasened tosspot thru removing the bad rule.

Date: 2005-08-25 01:14 pm (UTC)
From: [identity profile] frit.livejournal.com
Ha! Nice. At least he was put in his place.

Date: 2005-08-26 10:12 pm (UTC)
From: [identity profile] linguafranca.livejournal.com
Actually, I've never had a problem like this one. I've had people ask for tech support when I answered, but gave me no further problems when I said, "This is tech support."

I'm almost sad that I never had to let them speak to my supervisor, Toby. Toby is also female.

Date: 2005-08-24 11:10 pm (UTC)
From: [identity profile] guinevere33.livejournal.com
I'm guessing she's one of those women who refuses to pump her own gas and drives miles out of the way to find a full-service gas station, just because it isn't ladylike. Gah!

Date: 2005-08-24 11:17 pm (UTC)
From: [identity profile] valiskeogh.livejournal.com
hey now... she may have had a point... where's my beer?

Date: 2005-08-25 12:06 am (UTC)
From: [identity profile] ravenshrinkery.livejournal.com
A frequent cause of loss of picture on televisions in the 1970s is the unloaded firearm. Much like this luser, I'm not sure they knew the right end of the gun from the wrong.

Date: 2005-08-25 12:43 am (UTC)
From: [identity profile] fiercekitty.livejournal.com
That used to happen to me a lot when I worked for HP. People would think I was a receptionist. "Aren't you going to transfer my call to a tech?" ARGH.

Date: 2005-08-25 05:01 am (UTC)
From: [identity profile] bekscilla.livejournal.com
I get that all the time, too. Probably didn't help that I was the only female in out team and on the phones until a month ago.

Luckily I have enough users who know that I'm one of the most experienced on the team, so they always respond to my greeting with "Oh! Thank goodness I got you!".
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Date: 2005-08-26 07:54 pm (UTC)
From: [identity profile] molly-maguire.livejournal.com
lets make out.

Date: 2005-08-25 02:38 pm (UTC)
From: [identity profile] shadowkat01.livejournal.com
I once walked into a woman's office to replace her ~100 pound laser printer. After watching me unhook the old one, carry it across the office, pick up the new one (also ~100 pounds) and carry it across the office she looks at me and says,

"Why did they send you to do that? That's a guy's job, they should have sent one of the guys."

Bitch.

Date: 2005-08-25 04:27 pm (UTC)
From: [identity profile] residentgeek.livejournal.com
I used to go rounds with my old boss about being able to lift things. She told me most of the reason she kept guys on the payroll was to have them around to do the heavy lifting. I fought with her over and over, but she never did get to the point where she wouldn't give me shit for lifting something > 10 lbs.

Then I got to my current position in the same company but with a different supervisor, where on the first day I had to move a ton of machines all by myself. I was so happy.

Date: 2005-08-25 06:54 pm (UTC)
From: [identity profile] geekgrrl-ca.livejournal.com
I do like to joke that men are only good for holding things, but that's just a joke. I wouldn't stop some one from doing a job they wanted to as long as it wasn't affecting their health.

Date: 2005-08-25 07:03 pm (UTC)
From: [identity profile] residentgeek.livejournal.com
Yeah, at this point I was going to the gym and lifting weights three or four times a week. But I still wasn't allowed to lift anything more than 10lbs, even if I used a cart. Of course, she had all sorts of other "rules" for women, too, like not wanting them to work evening shifts (after 5pm), but lifting was the big one.

Date: 2005-08-25 04:51 pm (UTC)
From: [identity profile] klytus.livejournal.com
Hee. I know one lady who is my heigt (5'10") and she can out-wrestle and out-muscles her two brothers, both over 6', and neither of them weaklings.

Date: 2005-08-25 03:15 pm (UTC)
From: [identity profile] ex-deliveryboy.livejournal.com
A couple of years ago, I was on a supervisor escelation with some fuckhead when another customer demanded a supervisor because he didn't want to pay his bill, but wanted his service unlocked. Since I was already on a call, he got transferred to my boss at the time, Mary.

During his 20 minute rant with her, he said "Look, is there a *man* I can speak to? Women don't like to work."


She kept her cool though. "No, but you could call back tomorrow and speak to the Day Time Supervisor."

"What's his name"?

"Amber".

"Ok, what is YOUR boss's name"!?

"Debbie"

Date: 2005-08-26 08:10 pm (UTC)
From: [identity profile] sigurther.livejournal.com
The upside is that she'll be dead soon. Hopefully, her kids were smart enough not to be brainwashed by her backwards, technologically inept pre-WWI idiologies.

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