(no subject)
Aug. 24th, 2005 03:15 pmHI, I work for a cable company and take technical support calls.
L- terrific me
WLC-weird lady customer
L- technical support this is laura I can help you?
WLC- I taught I was being transfered with a technician?
L- I am a technician, what can I help you with?
WLC- How is that possible? Did you sleep with the owner to get that job?
L-excuse me?
WLC- That is man's job! you should be at home cleaning, baking ect.
L-SPEECHLESS
WLC- rambled on for 7 minutes with out letting me get a word in about how back in her day this would of never happened. She said that this is the reason the divorce rate is so high because we dont listen to our men anymore!she said a bunch of other stupid things ..... finally I got a word in.
L- so Mrs. what was your call about today?
WLC- I don't have a picture on my tv.
L- Is your TV on?
WLC- I hear her walk over to the tv and turn it on, she says OH!AND HANGS UP ON ME!
L- terrific me
WLC-weird lady customer
L- technical support this is laura I can help you?
WLC- I taught I was being transfered with a technician?
L- I am a technician, what can I help you with?
WLC- How is that possible? Did you sleep with the owner to get that job?
L-excuse me?
WLC- That is man's job! you should be at home cleaning, baking ect.
L-SPEECHLESS
WLC- rambled on for 7 minutes with out letting me get a word in about how back in her day this would of never happened. She said that this is the reason the divorce rate is so high because we dont listen to our men anymore!she said a bunch of other stupid things ..... finally I got a word in.
L- so Mrs. what was your call about today?
WLC- I don't have a picture on my tv.
L- Is your TV on?
WLC- I hear her walk over to the tv and turn it on, she says OH!AND HANGS UP ON ME!
no subject
Date: 2005-08-24 10:22 pm (UTC)no subject
Date: 2005-08-24 10:27 pm (UTC)no subject
Date: 2005-08-25 04:59 am (UTC)no subject
Date: 2005-08-24 10:23 pm (UTC)(Of course, we're all happy that they survive, so that we may laugh at them.)
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Date: 2005-08-24 10:55 pm (UTC)no subject
Date: 2005-08-24 10:44 pm (UTC)no subject
Date: 2005-08-25 01:26 am (UTC)You know, sad as it is, I am not surprised by this. I know people where I work that have encountered people, usually men, who refuse to troubleshoot with a female agent. :\
no subject
Date: 2005-08-25 11:54 am (UTC)The classic one was when I was trying to help some idiot with his poxy Outlook rules, and he insisted that a) it couldn't POSSIBLY be his rules that were causing the problem, and b) he needed to speak to someone else (male was most definitely the implication) for a "second opinion". Do I need to mention this guy was a lawyer?
So, I passed him onto my (older, male) colleague sitting next to me, who, unprompted and after about five minutes of patient conversation said, "That sounds like an error with your rules. Let me pass you back to our lead Outlook/Exchange tech, who can explain how that works and how to get rid of them". Sure enough, the call was returned to yours truly and I talked the very chasened tosspot thru removing the bad rule.
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Date: 2005-08-25 01:14 pm (UTC)no subject
Date: 2005-08-26 10:12 pm (UTC)I'm almost sad that I never had to let them speak to my supervisor, Toby. Toby is also female.
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Date: 2005-08-24 11:10 pm (UTC)no subject
Date: 2005-08-24 11:17 pm (UTC)no subject
Date: 2005-08-25 12:06 am (UTC)no subject
Date: 2005-08-25 12:43 am (UTC)no subject
Date: 2005-08-25 05:01 am (UTC)Luckily I have enough users who know that I'm one of the most experienced on the team, so they always respond to my greeting with "Oh! Thank goodness I got you!".
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Date: 2005-08-25 05:23 am (UTC)no subject
Date: 2005-08-26 04:45 am (UTC)no subject
Date: 2005-08-26 07:54 pm (UTC)no subject
Date: 2005-08-25 02:38 pm (UTC)"Why did they send you to do that? That's a guy's job, they should have sent one of the guys."
Bitch.
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Date: 2005-08-25 04:27 pm (UTC)Then I got to my current position in the same company but with a different supervisor, where on the first day I had to move a ton of machines all by myself. I was so happy.
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Date: 2005-08-25 06:54 pm (UTC)no subject
Date: 2005-08-25 07:03 pm (UTC)no subject
Date: 2005-08-25 04:51 pm (UTC)no subject
Date: 2005-08-25 03:15 pm (UTC)During his 20 minute rant with her, he said "Look, is there a *man* I can speak to? Women don't like to work."
She kept her cool though. "No, but you could call back tomorrow and speak to the Day Time Supervisor."
"What's his name"?
"Amber".
"Ok, what is YOUR boss's name"!?
"Debbie"
no subject
Date: 2005-08-26 08:10 pm (UTC)