!@#$%@#$%@#$%

[valiskeogh.livejournal.com]

i am currently explaining to the knology technical support person how to telnet to a mail server on port 25 versus just putting in telnet (mailserver) and having telnet default to port 23 which of course isn't going to work.

shoot.
me.

valis
(xposted to my journal, trying to spread the pain around)


yesterday at 1am was the last time i authenticated to any of my MANY email servers i use. valiskeogh.com , valissoft.com , helpdeskhell.com, jackosuicidewatch.com
after 1am i'm getting can't connect ox800cccoe errors.

of course they explain that i should be using knology servers.
fine. created account using knology servers, they immediately close the connection with an 0f error (server unexpectedly terminated connection)

yesterday they sent my info to the sysadmins, their response is "he should be able to send email using knology servers".

if i knew where this place was... grrrrrrrrrrrrrrrrrrrrr.....

Comments

[jeffreycornish.livejournal.com]

When a clue by four isn't quite enough:



User friendly indeed

[jecook]

Hoo boy. I bet _that_ puppy's got a bit of a kick to it!

[valiskeogh.livejournal.com]

WANT!

telnet

[irishmasms.livejournal.com]

WTF? there are admins who still use telnet!!??

Re: telnet

[valiskeogh.livejournal.com]

lol, trying to explain to them that YESTERDAY i could get to all of my mail servers, and now i can't. sigh...

Re: telnet

[torkell]

And those who use netcat, and curse because netcat doesn't send the full CRLF whereas telnet does (this is with Windows, and the HTTP RFC says CRLF. Netcat is being moody and only saying LF).

Re: telnet

[coyoteden.livejournal.com]

Sure, I always surf by telnetting to port 80.

very secure!

Re: telnet

[irishmasms.livejournal.com]

as a Sysadmin, and now one of the security goons, I do not even like having TELNET around & available. Too tempting.

[(Anonymous)]

Do you have Norton by any chance? Try disabling email scanning while keeping auto protect enabled...

[valiskeogh.livejournal.com]

hehehehehe, thanks, but when i say it's not my problem, it's not my problem

the issues was finally resolved but i had to go completely around knology tech support by scamming the lowly level 1 techs into giving me the NOC number (not hard to do), got in touch with someone there who DID know his ass from a hole in the ground. his question to me wasn't "boot up in safe mode", but instead was "what's your modem's mac address?"

and when he checked that it was exactly as i had figured, but which was impossible to communicate to the tech's. my modem had been mis-provisioned. it was listed as knology service, which has blocked port 25, but the ip address i pulled was from another address space, which made the mail server block access to smtp.knology.net.

MAKING ME DEAD IN THE WATER.

once the modem was provisioned correctly, everything was back to working.