Customer email

[jahbulon.livejournal.com]

could some one tell us what is going on.
regards
coleen


No escalations in progress, no recent call notes, no previous email contact.

No Madam, I cannot tell you what is going on as I haven't got a fucking clue. WOULD YOU LIKE ONE?!


EDIT : You think you've hit bottom, then suddenly :

Subject : Trying to install Broadband on my dell laptop
{dont know much about computors!] Whats USB and Ethernet installation . Which do I choose? How do I connect a Modem to my computor {whats a modem?] I have a Dell Lap Top, I dont have any so called modem as well!! what do I connect to my lap top? Please help. Very urgent

It's almost as if the desk leapt up and smacked me in the forehead.

Comments

[darkblade1.livejournal.com]

Perhaps you could give us a HINT!

These butt monkey customers...

[jahbulon.livejournal.com]

Oh no, I don't want to start on the whole "What's a box?" thread.

[kallell.livejournal.com]

how did they send an email with no modem?

[jahbulon.livejournal.com]

How they managed to survive in the wild this long is beyond me - actual actions on their part have an extra level of inscrutable surreality which, to be honest, is more comforting than actually understanding the actions of these feeble-minded aspirers to cephalopod status.

[prozacnation.livejournal.com]

I had a luser that was in a chat support room asking those types of questions as the Dell Luser. I sent her to webopedia.com to get her off my fucking back.

I mean how hard is it to google something? How did she make it through school without doing any research?

[jahbulon.livejournal.com]

How in the hell does a person manage to register for Broadband without ever hearing of this 'so-called modem'?!!

[prozacnation.livejournal.com]

I think it has something to do with this Luser (http://www.livejournal.com/community/techsupport/758323.html)