[identity profile] katyism.livejournal.com posting in [community profile] techrecovery
For those of us who are employed as drone monkeys in call centers or similar, what is your work room or area like? My underlying motivation in asking is to compare your workplace's layout, space, equipment, etc with my own. Post pictures if you like.




From my crappy camera phone, this is the best angle of the room I could get. There are about 15-20 of us in the room during regular daytime hours. There are little cubicle stalls along the first half of either wall, with 2 workstations apiece for the Windows team (me) to work on. In the center of the room is a big storage thingy with a workstation behind it for the supervisor on duty. In the back half of the room, on the left, is our Mission Critical workstations for the guys who post system outage notices and help with the more secure campus system problems.. (they don't have walls but there are only 3 workstations back there, they have tons of space) Along the left side of the back wall which you can't see, are 5 single-person cubicle stalls for the Mac team. It appears to me the PC side is overcrowded and needing more personal space for everyone. I hate how I don't have walls around my workstation.


This is the cubicle stall thing I sit at every day, it is pretty much identical to what all the PC consultants have, but the picture is of the workstation next to mine although my heinously huge mug o' caffeine is visible. No privacy... obviously anyone could see the screens of the person sitting beside them.

Date: 2005-07-26 07:51 pm (UTC)
From: [identity profile] tadiera.livejournal.com
And ours had low walls between most of them, too. So you'd hear the person behind you. Your customer would hear the person behind you. Ugh.

Date: 2005-07-26 07:53 pm (UTC)
From: [identity profile] redqueenmeg.livejournal.com
Ours didn't have walls at all, just everyone sitting at these long desks next to each other. hee

Date: 2005-07-26 08:00 pm (UTC)
From: [identity profile] cyrenoe.livejournal.com
Ick.

My SO works for Delta, in their reservation's callcenter... They get these tiny desks that're only enough to support the monitor, with the keyboard on a seperate tray. There are tiny divider walls just between the monitors (so you're like, 2' from the person next to you) and the desks are adjustable.

Even my cube farm was better than THAT. ;)

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