(no subject)
Jul. 24th, 2005 03:56 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
das-prompt.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryCustomer question of the day:
Customer calls in, DSL down. We do all the troubleshooting, find an issue with the line. I get the user's availability, schedule a dispatch a couple days out. As we're wrapping up, the customer asks, "OK, so they'll be here on Tuesday. Is there a way you can turn the DSL back on until then?"
OH! Why didn't you just ask in the first place?!?!
Customer calls in, DSL down. We do all the troubleshooting, find an issue with the line. I get the user's availability, schedule a dispatch a couple days out. As we're wrapping up, the customer asks, "OK, so they'll be here on Tuesday. Is there a way you can turn the DSL back on until then?"
OH! Why didn't you just ask in the first place?!?!
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}