I'm sure I'll take some crap for this, but...

[mjkauffman.livejournal.com]

Five phone calls in a row today, none of the people on the other end could speak or understand rudimentary English.

Dear users,

Look. We sell software in the English language. It is not available in any other language. The manuals are not available in any other language. The tech support is English-only, unless one of the techs happens to speak a second language and is feeling generous.

If you work for a business where English is NOT the primary language, that's fine, but you damn well better hire someone who can speak it well enough to get tech support, or you've just wasted a shitload of money for software you'll never be able to use correctly. Just ONE bilingual person in your office would work wonders.

Hugs n kisses,

Me

Comments

[frit.livejournal.com]

I totally understand where you're coming from. GUH It's frustrating to say the least. :\

[d0rx0r.livejournal.com]

Ha, like 3/4 of my employers customers are not from this country.
neat.

[celyste.livejournal.com]

I so felt for the girl beside me tonight. every other call was like that. The one guy, all he could say was "yes... no?" No matter how many times she said 'wrong cord' "yes....no?"

I understand

[caradoc01.livejournal.com]

My secondary job is customer service for a MAJOR US bank, not telling which one, and I get customer calling in all the time with account that have been open 10+ years and the card holder can not understand a simple question like, "May I have your name please?". If you plan on loving in this country for more than 5 years and plan on doing legitimate business here as well, LEARN THE LANGUAGE.

Re: I understand

[kerberos.livejournal.com]

"If you plan on loving in this country for more than 5 years and plan on doing legitimate business here as well, LEARN THE LANGUAGE."

Lovin for more then 5 year. Dagn that should take some stamina. ;-)

Re: I understand

[caradoc01.livejournal.com]

What it should have read was if you live in this country.

[bekscilla.livejournal.com]

I support an australian/new zealand company. If I can't understand someones NZ accent, that's my problem. But people who can barely speak English, working in an english speaking country, in an english speaking job (and not on the manufacturing floor, I mean in an admin type area) - if I can't understand you, that's *your* problem. I seriously doubt I'm the only person having problems with their accent, how do they expect to do business?

[piepants.livejournal.com]

Lucky amelicans. If I do tech support in Canada I must speak french as well. Well bugger that!