grr

Mar. 18th, 2003 12:56 am
[identity profile] belovedcrown.livejournal.com posting in [community profile] techrecovery
Half hour on the phone with client troubleshooting website publishing issues in frontpage only to realize at minute 29 that THE CLIENT IS NOT CONNECTED TO THE INTERNET. "Whoopsie" he says. Whoopsie? Give me a #$#@$# break. "Whoopsie" I say after I accidentally delete their entire site. *GRIN*

Date: 2003-03-17 10:11 pm (UTC)
From: [identity profile] infusco.livejournal.com
don't you just wish you could have a Bastard Operator From Hell moment? ;)

Date: 2003-03-18 12:15 am (UTC)
From: [identity profile] stanz0r.livejournal.com
Just be sure to type in the ">clickety< >click<", it's just not the same without them >;)

Date: 2003-03-20 05:54 am (UTC)
From: [identity profile] daerlyn.livejournal.com
I have those every night when some asshat phones at four am with the world's most complicated billing issue and wants to talk to a manager.

"Sorry, you can't."
"Why not?"
"Because no managers are here now."
"Whaddya mean, no managers are there? I want to talk to your manager now!"
*evil grin* "Sir/Ma'am, this call centre is in Montreal. It's currently 4 am. Have you ever met a manager who didn't work normal business hours? Call back in five hours." When I'm long gone.

Re: Oh Silly!

Date: 2003-03-20 06:56 am (UTC)
From: [identity profile] daerlyn.livejournal.com
Ah, but in my BOFH moments, delegating it to be somebody else's problem is the the greatest joy of all. :)

Date: 2003-03-20 06:56 am (UTC)
From: [identity profile] infusco.livejournal.com
you work graveyard too?

Date: 2003-03-20 06:58 am (UTC)
From: [identity profile] infusco.livejournal.com
how you like it compared to other shifts?

Date: 2003-03-20 07:05 am (UTC)
From: [identity profile] daerlyn.livejournal.com
No managers, very few calls, and therefore even fewer stupid customers, and more money. What's not to love?

Of course, being a crazy insomniac night owl helps. :)

Re:

Date: 2003-03-20 07:21 am (UTC)
From: [identity profile] daerlyn.livejournal.com
http://www.ca.inter.net

Date: 2003-03-20 07:23 am (UTC)
From: [identity profile] infusco.livejournal.com
i'm sure Sumi already told you where I work ;)

location?

Re:

Date: 2003-03-20 07:27 am (UTC)
From: [identity profile] daerlyn.livejournal.com
I seem to vaguely recall that you work in Place Ville Marie, but I've forgotten the co. name. I'm at Vendome.

Date: 2003-03-20 07:34 am (UTC)
From: [identity profile] infusco.livejournal.com
ja, pvm is where i am. more details about our respective employers should be kept between us ;)

Re:

Date: 2003-03-20 07:37 am (UTC)
From: [identity profile] daerlyn.livejournal.com
Bingo. :)

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