Poll: Reducing password calls?

[the-s-guy.livejournal.com]

[Poll #504191]

Comments

[katyism.livejournal.com]

We already make them walk/drive to another building/campus and show ID, and it still doesn't stop them from calling and asking if we can't just do it for them over the phone pleeeeze. Well, we can't. We just simply physically cannot, it's true! ugh.