[identity profile] liakela.livejournal.com posting in [community profile] techrecovery
Sorry if this has been posted before, but -- wait, no I'm not.

Suffer through it at my expense!

Things You Don't Want To Hear From Technical Support

1. "Do you have a sledgehammer or a brick handy?"

2. "That's right, not even McGyver could fix it."

3. "So -- what are you wearing?"

4. "Duuuuuude! Bummer!"

5. "Looks like you're gonna need some new dilithium crystals, Cap'n."

6. "Press 1 for Support. Press 2 if you're with 60 Minutes. Press 3 if you're with the FTC."

7. "We can fix this, but you're gonna need a butter knife, a roll of duct tape, and a car battery."

8. "In layman's terms, we call that the Hindenburg Effect."

9. "Hold on a second... Mom! Timmy's hitting me!"

10. "Okay, turn to page 523 in your copy of Dianetics."

11. "Please hold for Mr. Gates' attorney."

Date: 2005-04-25 02:54 pm (UTC)
From: [identity profile] optimistprime.livejournal.com
3. "So -- what are you wearing?"

I've never been asked that, but I have been told I have a great voice, asked how old I am, if I was married, what I look like and a whole bunch of other "out there" kind of questions by a tech support guy while waiting for my server to reboot for the umpteenth time. Told my boss not to expect me to call that particular vendor's helpdesk again.

So.... Old

Date: 2005-04-25 02:56 pm (UTC)
From: [identity profile] jeffreycornish.livejournal.com
Man, I remember that from top 10 list... how many years ago?

Date: 2005-04-25 02:57 pm (UTC)
From: [identity profile] twitchfetish.livejournal.com
ganked from www.strangecosmos.com ?

got that in my mailing list from them a few days ago :)

IV

Date: 2005-04-25 03:01 pm (UTC)
From: [identity profile] xdownfornowx.livejournal.com
guilty of number 4.

Date: 2005-04-25 03:20 pm (UTC)
From: [identity profile] ravenshrinkery.livejournal.com
I've actually done number 1, except I asked if they had a chainsaw :).

Date: 2005-04-25 03:39 pm (UTC)
From: [identity profile] ravenshrinkery.livejournal.com
Also, regarding #11... I've had customers call us with obvious pirated copies (my buddy burned it for me, for instance). In my nicest, most helpful voice I refer them to MS's technical support. Absolutely unassuming, it's just not our OS, call them for help, which is correct per our policies. I'm sure they rake them over the coals for it :).

Date: 2005-04-25 03:33 pm (UTC)
From: [identity profile] 110billion.livejournal.com
Number two is next on my list.

Date: 2005-04-25 04:07 pm (UTC)
From: [identity profile] linkslut.livejournal.com
Heh, I used something close to number one today. i told a customer they would need a hammer.

Date: 2005-04-25 04:26 pm (UTC)
jecook: (Default)
From: [personal profile] jecook
I use #1 pretty often, usually to fix complaints about the machines being slow. (I can't do anything about it, the machines are P2 350s from the Bronze age. They _are_ on the list of machines the IT department will nuke first, but still...)

I've also used this line too:

"Well, a [fire axe|sledgehammer] will solve that problem pretty quickly, but there will be some data loss."

Date: 2005-04-25 03:54 pm (UTC)
From: [identity profile] grayhawkfh.livejournal.com
I *so* wanna use #11...

ME: "Mooooooom! [livejournal.com profile] fragbert is hitting me"

[livejournal.com profile] danicia: Do I have to separate you two boys?

Date: 2005-04-25 05:48 pm (UTC)

Profile

techrecovery: (Default)
Elitist Computer Nerd Posse

April 2017

S M T W T F S
      1
2345678
91011121314 15
16171819202122
23242526272829
30      

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Mar. 20th, 2026 07:33 pm
Powered by Dreamwidth Studios