(no subject)
Apr. 7th, 2005 02:23 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
annamaryse.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryLine: Free Tech
STARTUP: No launch, error message.
Details: Customer was having a breakdown because program had not started up. Thought the CD had not loaded, nothing was coming up onscreen. Lectured me on how many software programs she has installed and never been through anything like this.
Resolution: There was no CD in the CD tray (which is why nothing was coming up) - and it turned out the program had already installed and the icon was already in her start menu.
Problem solved
STARTUP: No launch, error message.
Details: Customer was having a breakdown because program had not started up. Thought the CD had not loaded, nothing was coming up onscreen. Lectured me on how many software programs she has installed and never been through anything like this.
Resolution: There was no CD in the CD tray (which is why nothing was coming up) - and it turned out the program had already installed and the icon was already in her start menu.
Problem solved
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2005-04-07 09:37 pm (UTC)