It just goes downhill from here....8 years in tech support, The stories that have mentally scarred me for life, and the bitter hatred of all mankind... I'm just too apathetic to go work the overtime for the money to buy my AK-47....
I think from now on, we should let them screw up and when they complain, point out that maybe they should PAY ATTENTION. Obviously they've money enough to pay for the service, eh? :P
This won't get them off the call, and all I typically care about is making them disappear these days. It's not like I'm paid to actually give quality customer service... my rankings are pretty much completely based on getting a lot of customers off the phone so they can use their computers to get off.
I am 19, and trust me....it gets worse. Speaking of which, I've went back to the resume to update it so this tech support job I have currently hopefully will be going bye bye.
me: can you give me the serial number please? customer: 8, 1, 'h' as in hotel, 'j' as in... ... ... (me thinking "'juliet!', 'joe!', 'just kill me', say something, dammit!!") ... 'j' as in 'jaundice' me: wha--? Err, 'j' as in 'jaundice' *headdesk*
come on... it's not like you were trying to some up with something that starts with "X" or "Q"... if you don't know your phoentic alphabet, just make something up! Pleeze!
Me: O for Oscar, H for hotel, the numeral Zero.. Cust: "What?? the letter O???" Me: No.. Zero... the numeral.... Cust: How do I write a zero?? Me: *sighs* let me get you another password without a zero or the letter O...
no subject
Date: 2005-04-03 12:55 am (UTC)idiot; "s"
me: "s as in sam..."
idiot: "f"
get it 3 or 4 times a sday...yeah, i feel your pain.
no subject
Date: 2005-04-03 12:59 am (UTC)Dude, that's like, military! It SHOULDN'T fail!
*cries*
I've lost even MORE faith in humanity!
I'm not even 19!
Not until next month!
no subject
Date: 2005-04-03 01:20 am (UTC)no subject
Date: 2005-04-03 01:20 am (UTC)no subject
Date: 2005-04-03 01:21 am (UTC)no subject
Date: 2005-04-03 01:29 am (UTC)no subject
Date: 2005-04-03 02:00 am (UTC)*disgruntledwithjobsigh*
no subject
Date: 2005-04-03 03:17 am (UTC)Not encouraging mass (or small-scale) murder. Just sayin.
no subject
Date: 2005-04-03 03:57 am (UTC)G as in Gnarley
K as in Knowledge
P as in Phillipines
just to see what happens :)
or even better
G as in GNU
K as in KNOW
~M~
no subject
Date: 2005-04-03 03:59 am (UTC)That'd be fun.
no subject
Date: 2005-04-03 06:41 am (UTC)no subject
Date: 2005-04-03 06:59 am (UTC)me: can you give me the serial number please?
customer: 8, 1, 'h' as in hotel, 'j' as in... ... ...
(me thinking "'juliet!', 'joe!', 'just kill me',
say something, dammit!!")
... 'j' as in 'jaundice'
me: wha--? Err, 'j' as in 'jaundice' *headdesk*
come on... it's not like you were trying to some up with something that starts with "X" or "Q"... if you don't know your phoentic alphabet, just make something up! Pleeze!
no subject
Date: 2005-04-04 01:01 am (UTC)Me: O for Oscar, H for hotel, the numeral Zero..
Cust: "What?? the letter O???"
Me: No.. Zero... the numeral....
Cust: How do I write a zero??
Me: *sighs* let me get you another password without a zero or the letter O...
no subject
Date: 2005-04-04 11:01 am (UTC);-)