(no subject)

[darkblade1.livejournal.com]

Yeah that'll send....*rolls eyes*

Me: "What does your outgoing mail server say?"
Cust: "smtp"
Me: "Just smtp?"
Cust: "Yup, just smtp"

*sighs*

So I fix all of his hosed up account settings. Mail recv. normally.

Cust: "Can you help me setup my wife?"

*sighs*

Me: "Sure, whatever."

The problem is, people just can't use the f*in site we have setup which can answer every fucking question they have. Even though I pitched it! I hate spoon feeding customers. It's time to put on the big boy pants now. I've gone over the servers 3x. You haven't learned them yet?

Comments

[kalidor.livejournal.com]

so .. did you set his wife up good? ;)

[darkblade1.livejournal.com]

Haha...

I'll let you set her up if you want.

[dmsalem00.livejournal.com]

Your mum called about eating lunch tomorrow, then Liz called about eating out tonight, then your mum rang back to ask if I'd eat her out tonight..

[loosechanj.livejournal.com]

I remember when I got my cable modem. I asked the guy what the mail servers were. "Pop-server". "Uh, I think I can guess the next one..."

[crankyholly.livejournal.com]

At least twice a day, I have to adjust the same settings for the exact same reasons.

"But it says in parethesis POP3, so I thought that was my server."

"No, if it was your server, why would Outlook Express make you type it in?"

"um..."

[sketchydave.livejournal.com]

Only twice a day?

What we got way more often was they would put in pop3@yourisp.net instead of pop3.yourisp.net

[normal1.livejournal.com]

lmao! - I tell them - "nope, you may visit our support site which is *site here* and learn how to set the next one up on your own - was there anything else?" - I've never been marked down on monitors for that, its called "educating the customer" on how not to be a lazy mother--