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techrecoveryI do phone tech support for Indiana University.
Today's story stars me and a bitch. I don't know why it bothered me so much, because I deal with rude idiots like her at least once every day, but after I took her call I was shaking and could barely type, and I wanted to scream at my co-workers how stupid she was. Ugh.
Me: Tech support, can I help you?
Bitch: Yes, a quick question. Has Microsoft Professional Edition XP Office for 2004 software come out yet?
Me: I'm not quite sure which product you're referring to. ** see note **
Bitch: SIGH!!! I always have such a problem asking questions of people from Indiana.
Me: Ma'am, there is no software with that name. Are you referring to Office, which comes with Word and Excel and stuff, or the actual operating system called Windows XP Professional Edition?
Bitch: Ugh, let me just EXPLAIN IT TO YOU. I want the 2004 edition of Windows XP for Office Professional and I want to know if you have it yet.
Me: I still need some clarification, since many Microsoft product names sound similar--
Bitch: Okay. It's the one that comes with Word--
Me: Okay, you're talking about Office. There are two versions--
Bitch: Let me finish?
Me: I know which product you mean now.
Bitch: But let me finish, OKAY?
Me: I can answer your quick question now.
Bitch: LET ME FINISH! It has Word, Excel, PowerPoint, Access, and Outlook with it. I have the one from 2003. I want to know if I can get the one for 2004. Do you understand?
Me: As I was saying, there are two versions of Office. If you have the one labelled 2003, then you're talking about Office Professional, or Office 2003, and there has been no more recent release than that one. Sorry, but what you want is not available.
Bitch: I said it was Microsoft XP Edition Windows for Office 2004, didn't I? Jesus! Everything is so difficult in this place.
Me: *click*
If she hates Indiana so much why is she going to school here? Oh yeah. Because it's not exactly a challenge to get accepted to IU, if you know what I mean. I wish I weren't so insulted by her Indiana-hate, because I am not even from here. I just moved here and I don't have any lovey feelings for this state or this university yet.
Today's story stars me and a bitch. I don't know why it bothered me so much, because I deal with rude idiots like her at least once every day, but after I took her call I was shaking and could barely type, and I wanted to scream at my co-workers how stupid she was. Ugh.
Me: Tech support, can I help you?
Bitch: Yes, a quick question. Has Microsoft Professional Edition XP Office for 2004 software come out yet?
Me: I'm not quite sure which product you're referring to. ** see note **
Bitch: SIGH!!! I always have such a problem asking questions of people from Indiana.
Me: Ma'am, there is no software with that name. Are you referring to Office, which comes with Word and Excel and stuff, or the actual operating system called Windows XP Professional Edition?
Bitch: Ugh, let me just EXPLAIN IT TO YOU. I want the 2004 edition of Windows XP for Office Professional and I want to know if you have it yet.
Me: I still need some clarification, since many Microsoft product names sound similar--
Bitch: Okay. It's the one that comes with Word--
Me: Okay, you're talking about Office. There are two versions--
Bitch: Let me finish?
Me: I know which product you mean now.
Bitch: But let me finish, OKAY?
Me: I can answer your quick question now.
Bitch: LET ME FINISH! It has Word, Excel, PowerPoint, Access, and Outlook with it. I have the one from 2003. I want to know if I can get the one for 2004. Do you understand?
Me: As I was saying, there are two versions of Office. If you have the one labelled 2003, then you're talking about Office Professional, or Office 2003, and there has been no more recent release than that one. Sorry, but what you want is not available.
Bitch: I said it was Microsoft XP Edition Windows for Office 2004, didn't I? Jesus! Everything is so difficult in this place.
Me: *click*
If she hates Indiana so much why is she going to school here? Oh yeah. Because it's not exactly a challenge to get accepted to IU, if you know what I mean. I wish I weren't so insulted by her Indiana-hate, because I am not even from here. I just moved here and I don't have any lovey feelings for this state or this university yet.
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