(no subject)
Mar. 23rd, 2005 03:19 pmCurrently I'm not phone teching, but I thought I would share one of my stories.
Call 1: Good LOOORD!!!! 20 minutes to disconnect a router. UNREAL!!!!
Call 2:"Hi, I cannot connect to the internet. Oh wait, I found the problem. The modem is not plugged in. Sorry to waste your time." -- I swear I had that call yesterday.
Call 3:
EU : "Hi. I have been calling and calling and no one can give me information about the router that I ordered."
ME : "Well Sir, I do apologize for any inconvenience (BARF)." ---- fast forward to funny part
EU : "Well I have this box that you guys sent me the next day after I ordered to router."
ME : "Well sir, what's in the box? What does the box say?"
EU : "I don't know. I haven't opened it. It's still in the bubble wrap. Oh wait, it says 2 Wire on it."
ME: "Well Sir, that is a router."
EU: "OH."
ME: *beats head on desk*
Next call please........
Call 1: Good LOOORD!!!! 20 minutes to disconnect a router. UNREAL!!!!
Call 2:"Hi, I cannot connect to the internet. Oh wait, I found the problem. The modem is not plugged in. Sorry to waste your time." -- I swear I had that call yesterday.
Call 3:
EU : "Hi. I have been calling and calling and no one can give me information about the router that I ordered."
ME : "Well Sir, I do apologize for any inconvenience (BARF)." ---- fast forward to funny part
EU : "Well I have this box that you guys sent me the next day after I ordered to router."
ME : "Well sir, what's in the box? What does the box say?"
EU : "I don't know. I haven't opened it. It's still in the bubble wrap. Oh wait, it says 2 Wire on it."
ME: "Well Sir, that is a router."
EU: "OH."
ME: *beats head on desk*
Next call please........
no subject
Date: 2005-03-24 02:00 am (UTC)Windows was messed up in interesting ways, then I looked at the check-in sheet to see what the problem was.
"Won't connect to AOL", it said.
I carried it over to the part of the room with the working phone line, and discovered that the laptop had no modem.
One PCMCIA modem later, they are happier people.
no subject
Date: 2005-03-24 05:20 am (UTC)no subject
Date: 2005-03-24 01:14 pm (UTC)no subject
Date: 2005-04-06 05:41 am (UTC)i'm looking through old posts in tech_support, looking for stories
that i'd like included on http://www.helpdeskhell.com . i've found your's terribly
amusing, can i include it on the "clueless luser pages" of the site?
please respond if yes, no response necessary if no.
thanks for your help!
valis
no subject
Date: 2005-04-06 11:29 am (UTC)no subject
Date: 2005-04-06 11:41 am (UTC)