[identity profile] darkblade1.livejournal.com posting in [community profile] techrecovery
Honestly, I know that it's friday...but don't call me when your stoned.

My Conversation:

Me:(ISP name) "This is PJ, I can help you."
Cust: "Uh, is this (ISP name)?
Me: "Yes it is sir, how can I help you?"
Cust: "Uhh, I forgot *long pause* oh yeah...I bought a new modem." *bong noise in background*
Me: "So you would like to register it in order to get it online?"
Cust: Uh...yeah, hold on a second.

*listening* I heard "Dude, your up." Another Bong hit sound takes place in the background...then loud coughing and laughing. Then someone screams "He's lit man."

Cust: *cough* "Sorry about that."

After all of this, it took about 20 minutes to get the Cable MAC address out of him. He had to repeat the letters over and over. He didn't bother to hook the modem up, he just wanted to register it. I'm sure he was spacing out just looking at the letters for the MAC address.

So...don't call me when your wasted. Wait until your done with me first. :)

Date: 2005-03-04 07:42 pm (UTC)
From: [identity profile] jazzmasterson.livejournal.com
So, out of curiosity, was that call recorded to insure quality service? :)

Date: 2005-03-04 07:43 pm (UTC)
From: [identity profile] das-prompt.livejournal.com
It's so much better to be wasted on the other side of the phone.

"Your internet is down? Dood, that's gotta suck."

Date: 2005-03-04 08:52 pm (UTC)
From: [identity profile] ravenshrinkery.livejournal.com
Hey, I say that sober :).

Date: 2005-03-04 08:39 pm (UTC)
From: [identity profile] xdownfornowx.livejournal.com
heh, *bong noise in background*. At first I thought you were reffering to the chime sound made when a Mac boots up. Then I realized they were getting high. Guess I need to start smoking weed again. I once had a customer write and tear up 5 checks at my register because she was too spent to fill in the amount correctly. As sad as it was, I did find some humor in it.

Date: 2005-03-04 08:50 pm (UTC)
From: [identity profile] nyquilusa.livejournal.com
heh. I have called tech support while somewhat drunk. Weekend night, drinking with the roomies and the Internet connection died. We noticed when the living room computer stopped playing music from shoutcast.com. At least I wasn't guzzling drinks while on the phone and could hold a conversation.

Date: 2005-03-04 10:48 pm (UTC)
From: [identity profile] geekgrrl-ca.livejournal.com
I hate when some one calls all messed up. I'm not allowed to say "maybe you should call when you're sober".

Date: 2005-03-05 07:44 am (UTC)
From: [identity profile] litch.livejournal.com
place 'em on hold for 15 minutes and if they haven't hung up or forgot about you by then hang up on them, no way they'll remember what they were doing

Date: 2005-03-05 10:04 am (UTC)
From: [identity profile] perkybitch.livejournal.com
LOL! nice. I miss doing tech support while drunk. Ahhh..the wonderful companies with beer in the breakroom *sighs*

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