"You should help me with that!"
Mar. 4th, 2005 08:19 pmSo, I'm working corporate (internal) helpdesk and this caller is whining about a website not working for her.
Is it one of our pre-approved websites, being as how we are netnazis and deny access to almost any sites not on our list?
No.
How are you accessing it?
Following a link from someone else's website, which IS approved. Of course.
Do you realise that this nonapproved website is a subscription-only service in another country, and neither we as an organisation nor you as a private user have a subscription?
"But it should still work", uh-huh.
When did it last work for you?
Two months ago, probably just before this and every intermediate website recoded itself to stop scammy non-paying access.
And you expect me to do what, exactly?
"You should support this website and help me to get access!"
What, precisely, makes you think this?
"But, but, but..."
"Bye." *click*
Is it one of our pre-approved websites, being as how we are netnazis and deny access to almost any sites not on our list?
No.
How are you accessing it?
Following a link from someone else's website, which IS approved. Of course.
Do you realise that this nonapproved website is a subscription-only service in another country, and neither we as an organisation nor you as a private user have a subscription?
"But it should still work", uh-huh.
When did it last work for you?
Two months ago, probably just before this and every intermediate website recoded itself to stop scammy non-paying access.
And you expect me to do what, exactly?
"You should support this website and help me to get access!"
What, precisely, makes you think this?
"But, but, but..."
"Bye." *click*
no subject
Date: 2005-03-04 05:52 am (UTC)That reminds me, I need to get our NMFH to give me SSH access back. He's worse then I am, really.