Put the fax machine back in the box and no one will get hurt.

[geekgrrl-ca.livejournal.com]

Part of my job entails supporting fax machines with joe blow consumer. Some of these people have just a single shared line (fax machines can eavesdrop now), others have fax lines in addition to their voice line.

Sometimes we get dumbasses with single lines that pick up the phone when we're trying to test the fax and keep saying hello to the fax beep

Tonight I had a customer who had 2 lines who kept answering his fax line while I had him on hold. Hello? Why are you answering your fax line when I just told you I was sending you a fax? There's nothing wrong with the equipment, it would receive faxes if you didn't answer the fax line manually.

Even worse was I had to go back to my phone twice to tell him to leave the fax line alone.

Comments

[eeah.livejournal.com]

Oh god.. That's terrible.

I know this isn't nearly the same thing, but I get fed up with customers with one phone line that try to dial up while I'm still on the phone with them.

[geekgrrl-ca.livejournal.com]

I get that too. either they try to connect to the internet or send a fax