Concerning CD burners.
Dec. 26th, 2002 08:15 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
pallid-tulip.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryHi there. I picked up a new burner the other day (a Memorex external CD-RW 40x drive, to be exact) and have been having quite a bit of trouble installing it. I've gone through the instruction booklet & troubleshooting guides on the Memorex website countless times & nothing seems to work.
According to the instalation guide, after powering the thing up & plugging it into the USB port, the computer should recognize that there's been hardware added. Now, it did give this notice the very first time I tried to hook it up, though when I try to install the new driver, it doesn't give the recognition -- I've gone through the manual settings in My Computer>Control Panel>New Hardware & "USB Storage Device" isn't listed as the literature says it should be.
I'm frustrated with Memorex's lack of a tech support 1-800 number. Perhaps some of you could shed some light on this?
According to the instalation guide, after powering the thing up & plugging it into the USB port, the computer should recognize that there's been hardware added. Now, it did give this notice the very first time I tried to hook it up, though when I try to install the new driver, it doesn't give the recognition -- I've gone through the manual settings in My Computer>Control Panel>New Hardware & "USB Storage Device" isn't listed as the literature says it should be.
I'm frustrated with Memorex's lack of a tech support 1-800 number. Perhaps some of you could shed some light on this?
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