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Jan. 28th, 2005 09:10 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
blackrat.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecovery*Riiiing*
Me "Hello, Helldesk."
Luser "I need you to restore some work I did."
*never a good start to a call... headdesk at the ready...*
Me: "Okay, where was the file saved?"
Luser: "Well, I hadn't saved it yet... I was going to, but I clicked the X to close Word, and it asked me if I wanted to save it, and I clicked "No" but I meant to click "Yes
". Can you get that back for me?"
Me: *WTF what planet are you on?* "Well.. no, the work was not saved at any point.. therefore, there is nothing for us to restore in the first place..."
Luser: *screech* "WHAT?!!" *slam*
*headdesk*
So yeah... that was interesting.. Seriously, what do they expect? "Hello, IT, we can restore work you never saved! Comming soon, we can restore work you never did in the first place! Never need to work again!"
Me "Hello, Helldesk."
Luser "I need you to restore some work I did."
*never a good start to a call... headdesk at the ready...*
Me: "Okay, where was the file saved?"
Luser: "Well, I hadn't saved it yet... I was going to, but I clicked the X to close Word, and it asked me if I wanted to save it, and I clicked "No" but I meant to click "Yes
". Can you get that back for me?"
Me: *WTF what planet are you on?* "Well.. no, the work was not saved at any point.. therefore, there is nothing for us to restore in the first place..."
Luser: *screech* "WHAT?!!" *slam*
*headdesk*
So yeah... that was interesting.. Seriously, what do they expect? "Hello, IT, we can restore work you never saved! Comming soon, we can restore work you never did in the first place! Never need to work again!"
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