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Jan. 28th, 2005 01:47 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
mrkamikaze.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryMr. Harley: Your impatience is understandable.
Klaatu: I'm impatient with stupidity. My people have learned to live without it.
Mr. Harley: I'm afraid my people haven't.
----
I just spent 20 minutes on the phone with a remote user who was having troubles with his laptop. Apparently his display went out.
He was able to acquire a working laptop left behind by a co-worker in his region. Since it was the same make and model he decided to take his hard drive out and put it in the other machine with the good working display.
He called me because Outlook was not configured and, prior to that, it was prompting him with the previous owners user name at log in.
I mused aloud that if he had swapped hard drives he should be able to just boot up and it would be just like his old PC. He got angry and said that he was calling me as this was obviously not the case.
After poking around and getting him to describe what he had done I was finally able to deduce that he had not swapped out the hard drive. What he had managed to do was swap out the batteries.
Once this was realized he quickly got off the phone. I expect I will be hearing from him again real soon.
Klaatu: I'm impatient with stupidity. My people have learned to live without it.
Mr. Harley: I'm afraid my people haven't.
----
I just spent 20 minutes on the phone with a remote user who was having troubles with his laptop. Apparently his display went out.
He was able to acquire a working laptop left behind by a co-worker in his region. Since it was the same make and model he decided to take his hard drive out and put it in the other machine with the good working display.
He called me because Outlook was not configured and, prior to that, it was prompting him with the previous owners user name at log in.
I mused aloud that if he had swapped hard drives he should be able to just boot up and it would be just like his old PC. He got angry and said that he was calling me as this was obviously not the case.
After poking around and getting him to describe what he had done I was finally able to deduce that he had not swapped out the hard drive. What he had managed to do was swap out the batteries.
Once this was realized he quickly got off the phone. I expect I will be hearing from him again real soon.
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