We needed that?
Jan. 20th, 2005 06:38 amMy teeny computer repair business got a call a few days ago from a user whose computer just 'isn't working right.' My tech/husband went to their home to assess the damage, and it turns out that it's riddled with virii and spyware, including a particularly creative backdoor. This seemed to be the overwhelming bulk of it, but something was amiss.
It was quiet. Too quiet. My tech asked the fiance' of the user, and was told that the fan had been too loud, so said fiance' took it upon himself to fix it.
...
He cut the wires.
WHEE!
It was quiet. Too quiet. My tech asked the fiance' of the user, and was told that the fan had been too loud, so said fiance' took it upon himself to fix it.
...
He cut the wires.
WHEE!
no subject
Date: 2005-01-20 05:01 am (UTC)no subject
Date: 2005-01-20 05:15 am (UTC)no subject
Date: 2005-01-20 05:23 am (UTC)no subject
Date: 2005-01-20 05:48 am (UTC)errm duh?!
no subject
Date: 2005-01-20 08:32 am (UTC)have you heard some of my recorded tech support calls?
i might repost this one, if i have even posted it before here.
quick synopsis:
user took it upon himself to "clean out files he doesn't use"
the computer breaks.
calls tech support
course doesn't come out and tell me that's what he's done, i find it out.
he doesn't know WHERE he's removed these files from
his computer is totally fuxored.
i come up with an analogy
"sir, let's say, for example, that you dont know know anything about cars. if you dont know know anything about cars, should you open the hood and begin removing random things from the engine?"
"um... no..."
"right... you're going to have to reinstall windows."
no subject
Date: 2005-01-20 01:41 pm (UTC)