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Jan. 13th, 2005 12:08 amAn earlier comment got me thinking. How much do you find that clothes (and appearance generally) affect how people react to you, and how you react to others at work? I tend to assume that a man in a suit or a woman in 'nice' clothes couldn't plug in their own mouse without written instructions, and would still have to ask you if the purple plug went in the green hole or the purple one. On Monday I had to explain to one girl - who I *think* is going to be supporting my stuff when it's done, though I'm not sure as it seems like 50% of the company is new and not on the confusing diagrams yet - how to map a drive. Three times. Then I just went and did it for her. Then her boss (who is also my spare boss) emailed me to ask for instructions in case he had to do it. He *should* be technical and really has no excuse. Then again he's also spelt his own name wrong on his iTunes share and put an apostrophe in tunes. Suit-wearer. The guy I took over from doesn't wear suits but does wear very trendy things. His documentation makes no sense in places and is full of txtspk. I've tried getting explanations but he seems to not know what he meant any more, if he ever did.
We've got a few girls in testing, and none of them wear 'nice' clothes. It's all jeans and combats and whatnot, no suit trousers. They all seem to know what they're doing. Anything you say that goes over their heads gets a smile-and-nod but when you mention it again, they know. They've gone and read about it. Man In Suit seems to be inverted by the existence of a proper beard - not a neat little goatee sort of thing, a proper big bushy beard. The guys who've been around forever and know all the bizarre command-line switches for things nobody else has used in months have beards and wear suits.
Maybe it's that anyone who puts a lot of effort into how they look at work isn't the sort who puts the required amount of effort into their work to be a techie? Beard and suit seems to imply they can't be bothered with that silly shaving business every day, and that either the wife sorts out the clothes for work, or they've been shopping in the same part of marks and sparks for 20 years and just keep buying the same stuff. There's a definite difference in the *type* of suit.... am I on to something here, or was trappist beer after a long day a mistake? Female techs - do you wear make-up to work? Do you/would you wear a suit (or a skirt even) in a job where it was not required by the dress code? Is it just my imagingation, or does the dress code for an IT dept tend to be more relaxed than that for everyone else?
We've got a few girls in testing, and none of them wear 'nice' clothes. It's all jeans and combats and whatnot, no suit trousers. They all seem to know what they're doing. Anything you say that goes over their heads gets a smile-and-nod but when you mention it again, they know. They've gone and read about it. Man In Suit seems to be inverted by the existence of a proper beard - not a neat little goatee sort of thing, a proper big bushy beard. The guys who've been around forever and know all the bizarre command-line switches for things nobody else has used in months have beards and wear suits.
Maybe it's that anyone who puts a lot of effort into how they look at work isn't the sort who puts the required amount of effort into their work to be a techie? Beard and suit seems to imply they can't be bothered with that silly shaving business every day, and that either the wife sorts out the clothes for work, or they've been shopping in the same part of marks and sparks for 20 years and just keep buying the same stuff. There's a definite difference in the *type* of suit.... am I on to something here, or was trappist beer after a long day a mistake? Female techs - do you wear make-up to work? Do you/would you wear a suit (or a skirt even) in a job where it was not required by the dress code? Is it just my imagingation, or does the dress code for an IT dept tend to be more relaxed than that for everyone else?
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Date: 2005-01-12 04:20 pm (UTC)no subject
Date: 2005-01-12 04:21 pm (UTC)no subject
Date: 2005-01-12 04:44 pm (UTC)no subject
Date: 2005-01-12 04:23 pm (UTC)no subject
Date: 2005-01-12 04:26 pm (UTC)The place I worked at previously had a "thou shalt wear dockers and polo shirts and that is as casual as you shall be" attitude. the bright red hawaiian print button down shirt I wear was a big hit with my clients, but management told me to never wear it again.
My former boss here, by way of comparison, had a fondness for well worn tie-dyed shirts and jeans. My current boss wears t-shirts and slacks.
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Date: 2005-01-12 04:31 pm (UTC)Max...
Girly Tech Here...
Date: 2005-01-12 04:48 pm (UTC)Makeup is sporadic. Sometimes wear it, sometimes don't. But I never do the full-on face. I'm talking eyeliner or some eyeshadow and lipgloss. Nail polish when I'm trying (yet again) to stop biting my nails.
Oh yeah...and I have pink and orange hair. I've had it in purple and blue extensions long enough to sit on.
My office is terribly casual. Office meetings are always fun to just sit there and look at the various people. The dress code was explained to me when I started as "Wear shoes. Don' twear hats, and please don't wear pajamas."
The hats thing is largely ignored. The pajamas thing...i've been curious about testing that one (With like...flannel pajama pants and a tshirt...I suspect that I could make it fly.)
As far as technical knowledge goes...I don't deal with people in my office on that basis enough to categorize anyone. Test is a completely separate depetment, and they do stuff for different company/ies than me. (I do stuff for one company only...and it's end-user stuff)
Re: Girly Tech Here...
Date: 2005-01-13 05:19 am (UTC)This has been the first job I've worked at that didn't have a uniform or strict dress code.
I usually wear jeans, but I like to dress up on occasion.
All the techs here dress casual, so I can not say if the way people dress reflects on their knowledge. There is only one employee here that comes close to business dress, and he is not on the phones. He is more of a middle man between the callcenter and the parent company. He basically convinces them that they don't want to outsource, so we can keep our jobs. He dresses up just to kiss butt I think.
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Date: 2005-01-12 04:58 pm (UTC)Since then it's been jeans and t-shirts or sweaters, and if I dress up, people ask me if I have an interview or something.
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Date: 2005-01-12 05:50 pm (UTC)There seems to be a realization that if the people are comfortable, then they will give better service.
And yes, there is at least one higher level PHB-type (not in or directly over our group) who thinks it's a disgrace. And as far as I can tell, he has the tech skills of a wildly flailing protozoan...
On the plus side, the company we support is overruling this fool. Yay!
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Date: 2005-01-12 06:03 pm (UTC)Just finished a contract at playstation (man did that rock) and it was jeans, gaming tshirts, and unfortunately some techs you were lucky if they washed their jeans all week. Me I sported jeans, boots, and what ever tshirt was clean that day. Ok what ever clothes were clean that day. Sometimes I curled my hair all girly. But after lugging around equipment between buildings and sweating like a pig, Ponytail it was. I still wear makeup cause, Im a girly girl.
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Date: 2005-01-12 06:04 pm (UTC)no subject
Date: 2005-01-12 06:13 pm (UTC)Granted, I'm wearing jeans right now, and did at work, but they're very nice jeans, with black suede pull-on shoes, and a button down shirt. I put a LOT of work into looking damn good, and I do it for myself.
The shocker being, I knew more going into my job than most people do after years on the phones. I'm a supervisor where I work. About midway between the casual and formal supervisors, and they know that I know my shit.
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Date: 2005-01-12 06:23 pm (UTC)Fridays are much more casual: jeans and sneakers, some t-shirts (although I usually wear solids myself; the concert tees stay at home.)
But I haven't noticed much of the suit thing. Really, it depends. We have a trainer who I wonder how she keeps her job. She's one of those people who touches a computer and it catches 5 forms of nasty spyware and crashes repeatedly. We have some salesmen who are pretty savvy. One site I supported while a PC tech, the guy in charge was incredibly savvy. He'd call and tell you what the problem seemed to be and 9 times out of ten, he'd managed to properly diagnose it. He could follow directions, too. (The one time I caught him out, he'd forgotten to turn off the firewall he used when traveling. He was very apologetic and embarrassed.) Our General Consul has managed to turn into a pretty good user, too.
So yeah, I dunno. Most folks in my department have a clue, and even if they don't know, they can generally follow directions.
Granted, I've had to ask for help myself a couple of times, but really, it's all relative. My help last week was because I came back from vacation and my computer refused to boot... my first question to the local tech was 'Nobody screwed with my computer, did they?'
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Date: 2005-01-12 06:56 pm (UTC)I'm wearing a pair of pull-on crinkle pants (no ironing! Yes!), a jade green v-necked t-shirt, and white flip-flops I've had for the past three to five years now. The bloke sitting in the cube next to me is wearing a tshirt, baggy pants, and laceup shoes which probably resemble sneakers. The majority of the office are in some variation of business shirts and slacks - no suits. Very few ties, come to that. Very few women on the desk, of those who are here, about two of them wear regular, visible makeup (ie makeup which can be seen for makeup). I occasionally bother with lip gloss, but only occasionally, and usually when I'm in the mood for warpaint.
Our manager (who is another who doesn't wear a tie on a regular basis, and very rarely bothers with a suit jacket) doesn't bother with trying to enforce the dress code, possibly on the grounds that if he started sending people home for being improperly dressed, it's doubtful many would bother coming back again. We're public service - sacking us requires a stack of paperwork you can't jump over - so he can't do the summary dismissal route either. If we get prior warning that we're going to receive a divine visitation (ie Upper Manglement) we may wear neat clothes. Or not.
Last Friday of the month is Dress Down Day - jeans are permitted, but that's about the end of it. Officially. Unofficially, we're allowed to slob down a bit.
Re: the skirt/trousers thing - most of the women on this helpdesk tend to wear trousers the majority of the time, but some of them wear skirts on a regular basis. One of these is one of the more tech-savvy people on the desk at the moment.
My new job is one in which the previous occupant wore a suit the majority of the time. I'm going to stick with my current stuff. They aren't paying me any extra for clothes, they get what I've got in the wardrobe at the moment.
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Date: 2005-01-12 07:43 pm (UTC)In my NOC job, it was jean shorts, t-shirt, whatever. (The Air Conditioning in 'The Fishtank' was out for the first 4 months I worked there ... in a room with no ventilation, a glass wall, and a 4-1 computer / operator ratio, they KNEW we weren't going to tolerate even Buisness Casual like the rest of the office did. Once the AC was fixed, we were in normal Casual unless there were investors coming around.)
My research job, however, set the entire thing into perspective for me. I worked at Sarnoff Labs. 3/4 of the staff held the title of Doctor, and only a rare few were medical doctorates ...
The following was observed. The real innovators and brains were, depending on era, seen wearing anything from Jeans + T-shirt to button down shirts that looked to be 30 years old. They were either relaxed, or so painfully out of date it wasn't funny. Hair barely kept in line, beards, etc. were all very, very common. The only people who wore suits were invariably management. Techies who are supporting the research - like yours truely - would wear whatever that research group was comfortable with - sometimes button-down shirts and ties, sometimes buisness casual, sometimes T-shirt and jeans. MOST of where I was was cleanroom work, so NO one argued t-shirt and jeans, as it was all hidden under a bunny suit anyways, but sometimes I had to go up to buisness casual, depending on what group I was being thrown to ina given week. The tech support guys were all t-shirt and jeans. Good group, they were.
So there you have it - in geek central, with 3 generations of geeks around me ... yeah. Appearance really DOES seem to have something to do with the clue-o-meter. It's like a switch in the brain - if you have the sense to handle buisness clothing, you lose the sense to hook up a computer. If you have the sense to hook up a computer, you don't know how to tie a necktie.
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Date: 2005-01-12 08:16 pm (UTC)As for competence, we've got sales guys who know who Gandalf was (And I'm not talking about the Wizard) and had actually used their gear, and tech guys who are merely competent (We test HARD in order to get an interview, so you can't get an interview unless you're moderately technical). Of course, we've also had sales guys who were clueless, but there's a surprising amount of technical types in our sales team (Including two ex-Tech Support guys from my department).
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Date: 2005-01-12 08:29 pm (UTC)I wear skirts to work, though I tend to the relaxed full length types (mainly so I can take off my shoes and still have my feet hidden *L* OMG! Dresscode violation!). Definitely no makeup, hand!face happens too often in my dep't.
I agree with the beard comment though. The smartest guys in our dept have full on beards and have been around computers since punch cards. I find that earrings in girls is a telling point... the larger and dangly-er they are the less the girl seems to know about the dept.
Sense of humour (though that's not physical, eh?) also seems to be a telling point. If the rep is confident enough to joke with the customer, they likely know what's happening to the system.
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Date: 2005-01-14 05:59 am (UTC)Plus large dangly earrings + headset = BAD BAD IDEA
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Date: 2005-01-12 08:32 pm (UTC)The only person I have issues with being stupid wears a stiff shirt, undershirt, and tie every day, so there ya go. The only exception is Mr. GQ (silk shirts and ties) who I can spend hours geeking out with. Of course, all the upper management and division chairs wear strict business wear, and they're usually the most confused of the lot.
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Date: 2005-01-12 11:37 pm (UTC)Other than that, jeans and t-shirt, maybe a hoodie if it's cold.
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Date: 2005-01-12 11:57 pm (UTC)I'm more comfortable in jeans and a t-shirt, but that's a big no-no and the jeans got me a bollocking one day.
In terms of others, I think you've got a generalisation, but a fairly accurate generalisation.
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Date: 2005-01-12 11:59 pm (UTC)no subject
Date: 2005-01-13 12:07 am (UTC)no subject
Date: 2005-01-13 02:06 am (UTC)no subject
Date: 2005-01-13 02:09 am (UTC)However spending a few minutes with a person or on the phone can usually give a good impression of the clue level and just how large a bat is needed to get them to understand simple instructions.
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Date: 2005-01-13 09:19 am (UTC)I don't wear makeup, I don't even own makeup... but thats kind of my WYSIWYG philosophy. The one other girl that works here (2:25 f:m) wears makeup, but nothing outrageous.
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Date: 2005-01-13 06:18 pm (UTC)Having more business casual then casual clothes I tend to dress business casual anyways and do minimal makeup.
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Date: 2005-01-14 06:04 am (UTC)No one cares what we wear :D
During the day it's "neat casual" (jeans, whatever, no one really gives a flying shit except the Indian staff members, it appears) and on weekends even that loose law flies completely out the window - we've had staff members show up in pyjamas and sneakers, the latter of which they kick off to show massively fluffy bed socks.
Sales and Tech are on the same floor, and seperated by about two meters. You can clearly tell who's whom - sales tend to dress neater and all look like Ravers, the techs are mostly grumpy bastards in jeans and tees :D