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techrecoveryone of the companies our call center takes calls for has cable service. The cable goes into a sort of "standby" mode when you hit the power button. The screen says "Press select for video"
I had a customer call and tell me that since her power went out last night she can not view her cable. I asked her what was on the screen. She read this exact line to me "Press select for video". I asked her what happens when she presses select for video. She asks me to hold on a moment. About 2 seconds later I hear her husband say, "it's working".
Go figure, when you have a message on the tv that says "Press Select for video" that means you should press the select button on the remote.
today has been a good day for odd calls.
I had a customer call and tell me that since her power went out last night she can not view her cable. I asked her what was on the screen. She read this exact line to me "Press select for video". I asked her what happens when she presses select for video. She asks me to hold on a moment. About 2 seconds later I hear her husband say, "it's working".
Go figure, when you have a message on the tv that says "Press Select for video" that means you should press the select button on the remote.
today has been a good day for odd calls.
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no subject
Date: 2004-12-23 09:45 am (UTC)no subject
Date: 2004-12-23 10:02 am (UTC)no subject
Date: 2004-12-23 03:35 pm (UTC)There technical illiterate and then there's "you're polluting my gene pool".
no subject
Date: 2004-12-24 07:44 am (UTC)OK, you're going to need a standard five-year old...
Date: 2005-01-02 08:19 am (UTC)I love saying that exact quote out loud, just to see if I can get the three nearest people to crack up laughing.
Unfortunately, it's not as rare as I'd like it to be - we have an email app which, when it fires up for the first time after a user has moved to a different office, displays a screen saying "Select (our organisation name) from the dropdown list to continue", and has a screen-sized arrow pointing to said drop-down list. Guess how many people call me up asking what to do next?