uhm, ok

[justsomegurl.livejournal.com]

one of the companies our call center takes calls for has cable service. The cable goes into a sort of "standby" mode when you hit the power button. The screen says "Press select for video"

I had a customer call and tell me that since her power went out last night she can not view her cable. I asked her what was on the screen. She read this exact line to me "Press select for video". I asked her what happens when she presses select for video. She asks me to hold on a moment. About 2 seconds later I hear her husband say, "it's working".

Go figure, when you have a message on the tv that says "Press Select for video" that means you should press the select button on the remote.

today has been a good day for odd calls.