(no subject)

[ex-deliveryboy.livejournal.com]

Our call center provides an email address for the communications product that we sell.


For the past couple of years, someone keeps calling in trying to sign up for service using a fraudelant credit card. He always uses a different name, but his voice is known by just about everyone here, and he always uses a Loma Linda street address in San Antonio. He also almost always tells us he heard about us from a radio or television commercial, which is amazing considering we don't advertise.


He called in again tonight. One of our long time employees knew him right away, gathered information in order to report the card as stolen. He told her to "make up and email address". She put him on hold to "create" the account.

I sent her a message with a response for this person.


"I'm sorry it looks like that email address is unavailable, how about *credit_card_fraud_please_notify_the_FBI@stoptryingtosignup.com*?"

*click*

Comments

[oddball42.livejournal.com]

i rmeber him. i rembe one of my earlier calls and i asked if he was sure he called the right place because we didnt do tv ads... and i think he argued with me. about it. that was my first experience with him...