(no subject)
Dec. 14th, 2004 09:05 pmI love getting tickets from our India helpdesk.
Our company policy is to not support our employees trying to use their company laptops for VPN on thier home wireless network.
To many security risks is managements justification.
The trouble ticket reads: "Although we do not support home wireless, and the caller being Manager Technology, knows about it.However he still would like to create a ticket and get it escalated."
So they are a tech manager, know that they aren't supposed to use home wireless, why should we make them the exception to the rule? It's like saying it's ok to break the law if your a congressman or police officer.
Our company policy is to not support our employees trying to use their company laptops for VPN on thier home wireless network.
To many security risks is managements justification.
The trouble ticket reads: "Although we do not support home wireless, and the caller being Manager Technology, knows about it.However he still would like to create a ticket and get it escalated."
So they are a tech manager, know that they aren't supposed to use home wireless, why should we make them the exception to the rule? It's like saying it's ok to break the law if your a congressman or police officer.