(no subject)
Dec. 10th, 2004 03:51 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
tmercenary.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoverySeriously,
how do sales people use tactics like that get sent to my department?
Guy called our normal customer service line, got transfered to corporate security, and then to me. The whole time I am talking with him, he's being rude, interupting, and threatening me and my company, saying that we if we don't take his security measures, our company will go bankrupt & out of businessovernight.
1, we are a forbes fortune 500 company. If we file bankruptcy, it will be a long, drawn out process.
2, threats will get you nowhere with me. Your not a customer of the bank, or an employee. You are Jack SH**, and unless you show some respect to the person you are speaking with, you will be treated as such bucko.
3, The online banking email scam you are trying to scare me with is well known. We've known about it for a awhile now. Just because you finally got the SPAM message in regards to it, doesn't mean it is some big new thing that is about to hit. It has been hitting, and all major banks being mentioned are taking steps to investigate and stop it. You don't work for a bank, and since you admitted not using our bank, what inside knowledge would you and your home PC possibly have found out that we, the entire banking industry, haven't already uncovered?
4, If you had even listened to what I tried to tell you, you would have discovered the link on our company website as to where to send these bogus emails, and any information or questions. This is the only way for outside people to contact the people working the issue. If you email them something relevant, they will get back to you on it.
Jackass.
how do sales people use tactics like that get sent to my department?
Guy called our normal customer service line, got transfered to corporate security, and then to me. The whole time I am talking with him, he's being rude, interupting, and threatening me and my company, saying that we if we don't take his security measures, our company will go bankrupt & out of businessovernight.
1, we are a forbes fortune 500 company. If we file bankruptcy, it will be a long, drawn out process.
2, threats will get you nowhere with me. Your not a customer of the bank, or an employee. You are Jack SH**, and unless you show some respect to the person you are speaking with, you will be treated as such bucko.
3, The online banking email scam you are trying to scare me with is well known. We've known about it for a awhile now. Just because you finally got the SPAM message in regards to it, doesn't mean it is some big new thing that is about to hit. It has been hitting, and all major banks being mentioned are taking steps to investigate and stop it. You don't work for a bank, and since you admitted not using our bank, what inside knowledge would you and your home PC possibly have found out that we, the entire banking industry, haven't already uncovered?
4, If you had even listened to what I tried to tell you, you would have discovered the link on our company website as to where to send these bogus emails, and any information or questions. This is the only way for outside people to contact the people working the issue. If you email them something relevant, they will get back to you on it.
Jackass.
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no subject
Date: 2004-12-10 05:04 am (UTC)no subject
Date: 2004-12-10 05:16 am (UTC)no subject
Date: 2004-12-10 02:28 pm (UTC)Jackass
Date: 2004-12-10 05:18 am (UTC)where to send these bogus emails
Date: 2004-12-10 07:44 am (UTC)Re: where to send these bogus emails
Date: 2004-12-13 07:12 pm (UTC)Federal Trade Commission at spam@uce.gov, or contact them at www.consumer.gov/idtheft* or 877.IDTHEFT (877.438.4338).
Also, check the "real" website for your bank, they should have a link to a page on ID theft/scam emails to forward to your banks department working this matter.
Re: where to send these bogus emails
Date: 2004-12-13 11:01 pm (UTC)