(no subject)

[thesawg.livejournal.com]

Sometimes I wonder if people are really listening to my openings or if they really are just that dumb.

And what city are we calling from today?
Mississippi is not a city. Texas is not a city. Idaho is not a city. These are what are known as states.
I had to stop using And where are we calling from today? because I was sick of getting "My house."

May I have your phone number, area code first?
Ten digits here people, not seven. I'll even settle for eleven (some give 1-(area code)-number).

And what is the area code there?
Three digits here people. The five digit number is your zip code. And I have no idea where you can get four, but this is the same person who thought Texas was a city.


It’s usually not too bad, I get response like those maybe a few times a week. Today, though, they are all calling me. In half a shift I have gotten each of those three times each.

Comments

[jacobine.livejournal.com]

I get some of that.

And where are you calling from?
-In the gage lab.
-Houston.
-Company Name.

No... what location are you at?

Sometimes I go through all of it before I can convince them to tell me what particular location in Houston they're at. Because, after all, it's not like we don't have at least 15 of them....

[fuego.livejournal.com]

...and not only did you repeat yourself but you were also redundant as well :-P

"thanks for calling *some fruit comapny* may i have your first name?

-"Dr. Joe Moron The Foutrth."

"Uh huh..ok Joe, can I have your phone number area code first?"

"917-555-1212*1/4 second pause* or try 917-554-1234 *1/4 second pause* or try-

"ok...hang on, give me a chance to check the first number"

(in csaes like these, if the phone number doesn't work, i go straight to teh serial number)

[tadiera.livejournal.com]

In training, someone asked why our answer spiel had to include 'could I get the 10-digit telephone number that is , starting with area code?'

And I knew right then and there- people are dumb. If you don't say 'area code', they won't do it. I know you and all your friends have 123 as your area code. But we also get people with 456, 789, 321, etc. So just 'My number is 555-5555' doesn't help. x.x

[kerberos.livejournal.com]

my cellphone number actually is XXXX-555 455. ;-)

which is much fun, when calling US companies.

[jahbulon.livejournal.com]

Car full of midgets!

[gravito.livejournal.com]

Actually, I've done much worse. When talking to my credit card company I rattled off my social security number after they asked for my phone number with area code first and oddly enough, they accepted it and didn't bother asking any questions.

So either the person on the phone was extremely well trained and realized since I gave my social sec # I was obviously the person I claimed to be, or they were extremely dumb and just let me continue. Either way, I got what I needed. Makes me wonder why they didn't ask for the last digit though.

Woah!

[coyoteden.livejournal.com]

"Three digits here people. The five digit number is your zip code. And I have no idea where you can get four, but this is the same person who thought Texas was a city."

Dubya called you?

[wesmills.livejournal.com]

Somehow, I think the Texas Convention and Visitors Bureau will be less than impressed, considering they've spent millions (why the majority of it has been IN TEXAS, I'll never know; we already live here, dunces) building up the slogan "Texas, it's like a whole other country."

[dmsalem00.livejournal.com]

.."with a whole other language'

You don't know how many times I've asked for the service code and gotten "12345678."

apparently, ____ puts that in the tech sheets, CLEARLY labeled in big bold red letters that that is an EXAMPLE service code, while the real one can be found ON the computer. I guess they look all over the _monitor_ for it and give up, assuming they're the ONE person to receive 12345678 as their service code.