The email I sent out today

[kyndig.livejournal.com]

It just isn't worth it. Get rid of the trolls and I'll post again.

Comments

Re: To Tier 3 Manager

[kyndig.livejournal.com]

It is interesting that you got that from my comment. Noone else did.

Re: To Tier 3 Manager

[(Anonymous)]

It is, isn't it?
Everyone is so used to bitching about how much customers suck that they don't stop to think about things objectively.

Re: To Tier 3 Manager

[kyndig.livejournal.com]

That would be one way to take it. Another would be that you are looking for something which isn't there.

Re: To Tier 3 Manager

[(Anonymous)]

Either way you had no reason at all to send that untactful and unprofessional email to all of your agents.