(no subject)

[residentgeek.livejournal.com]

There's a big difference between "I can't login" and "I push the keys on the keyboard, but nothing happens".

Message #1 is the one I received when I got in this morning. #2 is what was really happening. I love troubleshooting without any important information.

Turns out the wireless keyboard batteries were dead. Apparently it's too difficult for regular people to troubleshoot that.

I've also apparently been promoted to VCR technician, multimedia guru, and in charge of everything with electricity that's within 20 feet of a computer monitor.

Comments

[jacobine.livejournal.com]

I had the same call the other day.

'OK, what happens when you try to log in?'
'Nothing!'
'You don't get an error message?'
'Nothing shows up at all when I type.'
'OK, can you check to see if the keyboard is plugged in for me....'

[residentgeek.livejournal.com]

The best part is, I get to the classroom and have to troubleshoot while the instructor is teaching class. Then she looks at me like *I'm* the idiot when I'm surprised the keyboard isn't typing anything. Grrr.

I can't login

[irishmasms.livejournal.com]

yup - had the same 1D10T at the job I quit last night - if anything was wrong the problem was "I can't login".

[eightofspades.livejournal.com]

Be glad it's only 20 feet.

Of course, I did buy them a forty foot range wireless keyboard...