Unbelievable

[jacobine.livejournal.com]

Some users are just so demanding. Check out this email I just got.

I'm currently working in Other Company's office and need to send large files from the Other Company computer to my Our Company computer. Please remove the file size limitation noted below as there are times I can't break up the files and more times I don't have time to break up the files before sending. In addition, or alternatively, please provide me with other methods of transferring files between the two computers/networks as transfers occur many times a day. I must also print to Other Company's printers and can't do so from my Our Company computer. I've tried setting up Netmeeting with no success. Please help.


It's not our problem you can't take the time to break up files. I suppose I should be glad he said please. Note, also, that our size limit on files sent through email is 10 MB. I'm still trying to formulate a polite response that doesn't include 'Use your network drive, fucktard.' And it's not our problem you can't print to another company's printer.

Comments

[boredevilperson.livejournal.com]

I still gotta laugh.

We had users e-mailing HUGE files to other users at the same location. When they'd do it and hit our limit (which was 20 MB) they'd call and complain. I'd give them detailed instructions on how to setup and use shared folders.

I also explained that to send files through e-mail means that it's going through their 128k or 256k fractional T1 up to our server only so the computer on their end can receive it back from our server on the same frac T1. It made much more sense to just utilize shared folders for all but the smallest files since all our plants had 100Mbps networks in place.

They would understand and use my suggestion.

Then next week, same person would call in "I can't send this file to Betty who sits next to me, it says the file is too big" *smacks forehead*

[tjernobyl.livejournal.com]

I got the exact same email the other day. Just say no. :P

"Think of an email as a letter. You can write a lot, fold up the letter, and put it in an envelope. You wouldn't try to stuff an anvil in with the letter, though. The postman would break his back trying to lift it."

Now that Hotmail more-or-less removed the size limitation for email, everyone gets slow response as those immense attachments slowly trickle through...

87...

[anotheritcrisis.livejournal.com]

Well, granted its our own fault, and we will be changing it, but we had one person last week email out an 87MB file to someone. Yowch. He didn't understand when we mentioned it to him why he couldn't do that and we really didn't want to explain it to him. "Just don't."

Ooops.