2nd one for the day
Nov. 2nd, 2004 03:51 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
boredevilperson.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryThis lady places a ticket and says she needs access to something. As far as I can tell she already has it.
So I call her and get her voicemail. "Hi I'm looking at your login and you appear to already have access to input vendors using this menu call. I'm not quite sure what you're looking to do. Please give me a call back with further information"
I get a call back about two hours later. She gets voicemail "Hi, give me a call"
I call her back, get voicemail. "Hello again, we appear to be playing phone tag. I'm still not quite sure what you're trying to do. Based on what I'm seeing you already have access to input vendors using this menu call. If you could please call me back with further information so I can help you it would be greatly appreciated."
I HATE it when you ask someone a question in their voicemail then when they call back all they say is "Call me" How hard is it to spend 30 seconds and give a brief description of what you're trying to do?
Just one more month. One more month . . .
So I call her and get her voicemail. "Hi I'm looking at your login and you appear to already have access to input vendors using this menu call. I'm not quite sure what you're looking to do. Please give me a call back with further information"
I get a call back about two hours later. She gets voicemail "Hi, give me a call"
I call her back, get voicemail. "Hello again, we appear to be playing phone tag. I'm still not quite sure what you're trying to do. Based on what I'm seeing you already have access to input vendors using this menu call. If you could please call me back with further information so I can help you it would be greatly appreciated."
I HATE it when you ask someone a question in their voicemail then when they call back all they say is "Call me" How hard is it to spend 30 seconds and give a brief description of what you're trying to do?
Just one more month. One more month . . .
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no subject
Date: 2004-11-03 09:44 am (UTC)Me - Helpdesk Rep / PC Tech (50/50 split between working out of home and working from corp office)
My boss - Helpdesk Manager / Programming documentor (Works from home in TX)
Coworker 1 - Traveling tech analyst specialization hardware (Works from home in PA unless traveling)
Coworker 2 - Traveling analyst specialization software (mainly the accounting portion of our system) (Works from home in WI unless traveling)
Coworker 3 - AIX System Administrator / Manager of I/T operations (Works out of IL Corporate office)
Director of I/T (Works out of home in TX)
Programmer 1 - Superhuman (Works out of home in MO)
Programmer 2 - Not Superhuman (Works out of home in VA)
Manager of Programming (Works out of home in TX)
HTML Content Administrator (Works out of home in IL
Manager of Electronic Commerce (EDI) (50/50 split between working from home and working out of corporate office)