Cutest thing happened yesterday. Customer called and wanted some help with e-mail. She has a friend staying with her and they are trying to check her friends email with some other ISP (let's say ISPA). She wants to know why she can't get her e-mail from webmail at ISPB. She said "They say you can check your e-mail from anywhere in the world" *giggle* Had to explain you can check ISPB's e-mail "wherever you are in the world", not you can check e-mail from any ISP in the world.