Funniest call I've had all week:

[ex-prunesnp.livejournal.com]

Sysadmin: I think my system is busted!
Me: *remote in, check settings, check permissions* Ok, you've changed something. The files are there, you just can't get at them.
Sysadmin: I didn't change anything though.
Me: Are you sure?
Sysadmin: Yes.
Me: Are you sure?
Sysadmin: Yes.
Me: Are you sure?
Sysadmin: Yes.

--20 minutes later, still on phone--

Me: Are you really sure?
Sysadmin: Uh.
Me: Yes?
Sysadmin: Oh, I bet that's it...
Me: Yes?
Sysadmin: Oh, this is really funny, you're going to laugh a lot..
Me: I bet I won't. What did you change?
Sysadmin: I enabled password expiration...this computer is logged on to a account that's now disabled, and that's why the users can't connect.
Me: *stabby*
Me: Now go fix it. Bye.