Special troubelshooting steps

[mtlchick.livejournal.com]

And sometimes, us techs need tech support...
Troubleshooting, troubleshooting, blah blah blah.
Need to get an ip address from the client
Type ipconfig /all on my computer while I'm getting the client to do it. Old habits die hard and I'm not meant to be doing anything other then working on the call while I'm on the call, so no MSN or anything to distract me.
Get her to read me the info, then realize that the "restart" she did, actually didn't release and renew her IP.
Decide to get her to do it manually.
Direct client to type ipconfig /release on her computer.
Do it at the same time on mine.
Hit enter on mine.
COMPLETLY SHUT DOWN ALL CONNECTIVITY ON MY WORKSTATION.

I am special. Yes, yes I am.

Comments

[torkell]

I must have done that sort of thing myself, but I can't think what it was. At least you weren't teaching her how to fdisk her computer!

[agentz.livejournal.com]

Heh, I'm sure we've all done something like that at some point.

[dmsalem00.livejournal.com]

As I was telling my wife about this, before we even started laughing, our one year old daughter popped her bottle out of her mouth and started cracking up too.

Yup, next generation of techs has been born..

[said-by-me.livejournal.com]

oops.

[loosechanj.livejournal.com]

Drink more caffeine.

[taiirei.livejournal.com]

*Shrug* Techs aren't perfect, or immune. Deal >_

DITTO

[liquidmercurial.livejournal.com]

I have done that exact thing a gazillion times before. Each time it's happened...I just start laughing... So don't feel bad at all...