Totally different mentalities

[chaoslore.livejournal.com]

Perhaps its just me, but I cannot understand for the life of me why a customer would call up and ask me, her DSL provider, if fully draining her laptop battery and recharging it could have an adverse affect on her built-in wireless card to her toshiba laptop.

Comments

Six degrees of tech separation

[coyoteden.livejournal.com]

Wireless card connects to wireless router connects to DSL modem.

You're 3 degrees away. IF you are within 6 degress of the issue, you might get the call. Maybe even from Kevin Bacon.

Re: Six degrees of tech separation

[chaoslore.livejournal.com]

That explains the "Operating System not found" call I got the other day.

[jahbulon.livejournal.com]

"You deal with computers, right? Well MY COMPUTER isn't working! Do I have to spell it out?! What do I pay you idiots for anyway?"

Actual quote from customer this morning. His computer wouldn't install FruityLoops.

A smackdown did ensue.