(no subject)

[justsomegurl.livejournal.com]

"PC Tech" with "PC repair company" calling in for help. Apparently the user is not the one who is putting in the email address instead of the username, he is. I instructed him to use the first part of the email address only for the username. The last attempt to connect showed up on our dialup radius with the password and username as the same thing. Told him the correct password and the correct username. He will try again. Also, needed our mail servers.

This guy called up after 10 failed attempts to connect this woman's computer. Each and everytime he has something wrong with the username and password. Come on, how hard is it? Maybe write it down??

Comments

[residentgeek.livejournal.com]

::sigh:: These people still get paid more than I do...

[justsomegurl.livejournal.com]

I know. Sometimes I wonder if I'm stupid for not taking one of "those jobs"

[residentgeek.livejournal.com]

Not stupid... just not willing to bend to the demands of in-home in-your-face computer support just yet :o) At least at my current job, people are forced to be nice to me since I'm the only computer tech on the entire campus.

[boredevilperson.livejournal.com]

I think I might try for one of those jobs when my end date finally comes. Then I can annoy all the people on the other end of the phone :-)

[harry-whodunnit.livejournal.com]

Being a PC tech isn't like being a cop. You can say you're one without being legally required to show some ID to prove it.

I think the situation is slooooooooowly improving. No-one has told me they're an MCSE and expected me to bow and scrape to them in months.

[dmsalem00.livejournal.com]

Lucky you. I get at least one of those a week.

They're usually the ones that run the six-hour *hardware* diagnostics, and claim all the software tests passed.