(no subject)

[ororo.livejournal.com]

and now I understand when to use the sentence, "Lord knows, momma tried."


Me: Thank you for calling My Company. Are you calling about the outage? (note: there's a message on the phone triage saying we are experiencing technical difficulties at this time)

Caller: No, I'm calling because I can't log in.





x-posted from my journal to dot_crankiness to techsupport

Comments

[jacobine.livejournal.com]

Don't you love it when people just don't listen?

[achernow.livejournal.com]

It's funny.. Out cable company had that message the other day when we were running the self-install kit for the cable modem at my brothers, yet the cable modem network was fine (was pulling down an IP and everything) I just called them because I couldn't get the registration software to work which unfortunately they make you run around here. I liked it so much better when everything was pre-registered and all I had to do was plug-in and go.

-A

[dmsalem00.livejournal.com]

Our triage has an exhaustive voicemail regarding viruses.

Yet still. "I have a virus! Help me!"

I usually say "ok fine, download stinger then call mcafee/norton."