[identity profile] dmsalem00.livejournal.com posting in [community profile] techrecovery
Me:"Alright, now before we install anything, we need to be sure everything's unplugged from the back of the computer except for monitor, mouse, keyboard, and power."

EU: "What about the printer?"

Me: "That too."

EU: "What about the camera?"

Me: "That too."

EU: "Can I just unplug it from the camera?"

Me: "No, it needs to come off of the back of the system."

EU: "Why?"

Me: "Because Windows will try to install it before it's done installing itself."

EU: "Why?"

Me: "I'm not entirely sure. It'll show up as "other device" and possibly cause driver conflicts."

EU: "What if I just turn it off?"

Me: "That won't make a difference."

EU: "Ok, what about the cable box?"

Me: "The cable modem? Yeah, disconnect that too."

EU: "From just the box?"

This continued for a good 20 minutes, then followed by 10 minutes of silence after he finally got the message...

Date: 2004-08-14 03:37 pm (UTC)
From: [identity profile] hschneckloth.livejournal.com
HEYYYYYYYYYYYYYY YOUUUUUUUUUUUUUUU GUYYYYYYYYYYSSSS

Date: 2004-08-14 06:06 pm (UTC)
From: [identity profile] azraelsdaisy.livejournal.com
Christ. I would have jumped out the window.

Date: 2004-08-14 07:17 pm (UTC)
From: [identity profile] dubhain.livejournal.com
Hellblazer icon love!

Oh, I SOOOO remember this...

Date: 2004-08-14 11:02 pm (UTC)
From: [identity profile] billysapphire.livejournal.com
Please unplug everything from the back of the register except the big black power cord, phone looking network cable (could be ENET or Token ring) and the display..
Turn the register on (sounds of printer initializing..)
Did you unplug the printer?
No.
OK, I want you to power the reg off and unplug the scanner/scale, printer, EFT pad, coin changer, customer display all from the back of the register.
Well, it's dirty down there. Well, I can't send someone out until you do all of this...

Date: 2004-08-15 06:17 am (UTC)
From: [identity profile] hschneckloth.livejournal.com
Let me transfer you to my supervisor, his name is Tone. *click*

Date: 2004-08-16 05:32 am (UTC)
From: [identity profile] justsomegurl.livejournal.com
hmm..... I would've started pulling my hair out and then took the easy route. unplug EVERYTHING. Then one at a time plug in monitor, keyboard, then mouse. *ah* if you have to go ONE by ONE for the poor helpless luser go for the smaller group ;)

Date: 2004-08-16 10:29 am (UTC)
From: [identity profile] boredevilperson.livejournal.com
"Unplug everything"

"Even the printer?"

"Hold on let me look up the definition of everything"

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