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Aug. 14th, 2004 04:22 pmMe:"Alright, now before we install anything, we need to be sure everything's unplugged from the back of the computer except for monitor, mouse, keyboard, and power."
EU: "What about the printer?"
Me: "That too."
EU: "What about the camera?"
Me: "That too."
EU: "Can I just unplug it from the camera?"
Me: "No, it needs to come off of the back of the system."
EU: "Why?"
Me: "Because Windows will try to install it before it's done installing itself."
EU: "Why?"
Me: "I'm not entirely sure. It'll show up as "other device" and possibly cause driver conflicts."
EU: "What if I just turn it off?"
Me: "That won't make a difference."
EU: "Ok, what about the cable box?"
Me: "The cable modem? Yeah, disconnect that too."
EU: "From just the box?"
This continued for a good 20 minutes, then followed by 10 minutes of silence after he finally got the message...
EU: "What about the printer?"
Me: "That too."
EU: "What about the camera?"
Me: "That too."
EU: "Can I just unplug it from the camera?"
Me: "No, it needs to come off of the back of the system."
EU: "Why?"
Me: "Because Windows will try to install it before it's done installing itself."
EU: "Why?"
Me: "I'm not entirely sure. It'll show up as "other device" and possibly cause driver conflicts."
EU: "What if I just turn it off?"
Me: "That won't make a difference."
EU: "Ok, what about the cable box?"
Me: "The cable modem? Yeah, disconnect that too."
EU: "From just the box?"
This continued for a good 20 minutes, then followed by 10 minutes of silence after he finally got the message...
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Date: 2004-08-14 04:27 pm (UTC)*release*
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Date: 2004-08-14 06:06 pm (UTC)no subject
Date: 2004-08-14 07:17 pm (UTC)Oh, I SOOOO remember this...
Date: 2004-08-14 11:02 pm (UTC)Turn the register on (sounds of printer initializing..)
Did you unplug the printer?
No.
OK, I want you to power the reg off and unplug the scanner/scale, printer, EFT pad, coin changer, customer display all from the back of the register.
Well, it's dirty down there. Well, I can't send someone out until you do all of this...
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Date: 2004-08-15 06:17 am (UTC)no subject
Date: 2004-08-16 05:32 am (UTC)no subject
Date: 2004-08-16 10:29 am (UTC)"Even the printer?"
"Hold on let me look up the definition of everything"