Had to comment on this

[justsomegurl.livejournal.com]

Got a message from a customer today.

*Yes, I am calling about an email that was in the /virus/ filter. The e-mail came from *ISP* apparently. The e-mail says that our account has been disabled due to improper use. I am wondering if this is legitamate*

1) It is in the virus filter for a reason
2) If your account is disconnected how did you get in to check your email?

Comments

[teraflops.livejournal.com]

I work abuse. You have no idea how many of these calls get transferred up to us every day. Stupid mydoom variants...

[justsomegurl.livejournal.com]

*hugs* you poor techie. I would not enjoy that job at all. I am a people person. I know enough to do Internet Support, but I don't want to be dealing with viri any more than I have to

[tjernobyl.livejournal.com]

"suspended due to improper using"

Can't speak English but can write a virus...

[justsomegurl.livejournal.com]

very good point. that is actually really funny because so many of our customers are so excited that our tech support is not outsourced, but they still beleive this message that is obviously written by someone who does not speak English.

[taleya.livejournal.com]

Bloody MyDoom

I've ended up just writing a standard response that tells them they're a fuckmonkey and 1) ignore it (it doesn't even have our proper footer or email address! dickheads) and 2) update their goddamn virus scanner.

Always good to put the fear of god into them. It cuts down on the number of spam abuse reports I have to deal with too :D